JJ
Super responsive team
Super responsive team, great quality end product, flexible, you can't go wrong. Just make sure you have your audio and art properly setup and they'll make sure it happens from there.

Excellent
Based on 717 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
JJ
Super responsive team, great quality end product, flexible, you can't go wrong. Just make sure you have your audio and art properly setup and they'll make sure it happens from there.
customer
Good communication. Super fast turnaround. Nice looking product/pressing!
Richard E.
Wonderful merch company who has never let me down.
Cory F.
The order was lightning quick and they were very accomodating when I spotted an error in the design that needed to be corrected. Definitely working with them again in the future!
TheClayUniverse
Great company…great service…great product.
Sundberg
The finished product was very good and I was pleased.
Satisfied C.
I am quite pleased with the CDs - both the CDs themselves and the printed labels.And I really appreciated the helpful and patient rep who answered my many questions about the process and walked me through it when I didn't quite understand how to upload my content and artwork. Thank you for a job well done!
customer
The communication between customer service and the actually printing plant was extremely poor during the whole process.
Reply from Solid-MerchJul 25, 2023
Hi, there and thanks for taking the time to speak with us this afternoon. We're very pleased to know that you were happy with the delivered vinyl; however, we also hold ourselves to the highest standards of customer service and apologize that our communication fell short of that mark while navigating the midstream artwork update for the order. Your feedback has given us helpful insights to process as we seek to improve our customer experience going forward - thank you for that, and we look forward to working with you again down the line!