Excellent
Based on 717 reviews
Solid-Merch4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
Ian L.
Fantastic ! We are really pleased with the double vinyl album and it arrived quicker that we expected. The customer services team, especially Nick, are excellent.
Reply from Solid-MerchDec 11, 2025
Hi Ian — thank you so much for sharing your feedback with us. We’re really glad to hear you’re happy with your records and that they arrived ahead of schedule. Love to hear it! Looking forward to working with you again on the next project. Best, Patrick at Solid Merch
Roots S.
Great with getting our cassettes pressed with priority and made it on a tight deadline for a release party. Great service when we called and attentive company. A little confused on the cassette printing. Called to make sure we understood the template directions. Confused on the instruction to outline text. Came out a little different then we wanted but still happy with the product. Would be changing details of the design a little bit if we press more copies of the cassettes. Will not have test with only an outline.
Reply from Solid-MerchDec 11, 2025
Hi there — thank you so much for your review, and we’re really glad we were able to get your cassettes turned around in time for the release party. It means a lot to hear that our team was helpful along the way. We appreciate you sharing feedback about the J-card template and the outline instructions. Cassette artwork can be a little tricky, and your note is helpful. If you press more copies, we’re happy to walk through the setup with you or look over the files before submission so the print matches your exact vision. Thanks again for trusting us with the project, and we hope to work with you again soon. Best, Patrick at Solid Merch
Scott F.
Exemplary service and great communication. Delivered ahead of schedule, as a matter of fact! I make a lot of records and can’t recommend Solid Merch highly enough. If I could give them 6 stars, I would.
Reply from Solid-MerchDec 11, 2025
Hi Scott — thank you for taking the time to leave a review. So glad the records came out the way you hoped and got to you ahead of schedule. We appreciate you and look forward to the next project! Best, Patrick at Solid Merch
Nicholas D.
I love working with the team at Solid Merch. For example, there was a misprint (my fault) in my CD booklet that I discovered after manufacture, and we worked together to come up with an amazingly cost effective solution that salvaged the first pressing. More recently, when it came time to press a new batch of CD's they still had my data on their servers and turned around the re-order very quickly.
Reply from Solid-MerchDec 11, 2025
Hi Nick - Thanks so much for writing this. We're so happy to hear that the solution worked for you and that the first pressing met your expectations. Looking forward to working with you again in the future! Best, Patrick at Solid Merch
Rick
This was my seventh project with Solid-Merch (two vinyls and now five CDs). The current batch of CDs turned out exactly as I had hoped. Printing, on both the jackets and the discs themselves, is perfect. The colors are right, and the finish looks and feels high quality. The disc I tested played without any issues. I am thrilled that Solid-Merch is still offering replicated discs in such a low quantity (200). I always go with replication rather than duplication, but most - if not all - other manufacturers are requiring a minimum order of 500 to 1,000 units before offering this higher-quality production method. Thank you, Solid-Merch, for giving the small indie musician a chance to offer a top-quality CD.
Reply from Solid-MerchDec 11, 2025
Hi Rick - I really appreciate you taking the time to share your thoughts. It means a lot to hear this! We look forward to working with you again in the future. Best, Patrick at Solid Merch
Cory W.
Exceptional customer service and technical prowess is clearly how Solid-Merch leads the pack in CD replication services.
Reply from Solid-MerchDec 11, 2025
Hi Cory - So happy to hear this. Thanks for choosing Solid Merch for your CD project! Best, Patrick at Solid Merch
William Walls I.
Quick, and high quality tape manufacturing
Rotten princess R.
Once again solid merch comes through in a timely high quality manner! They are great to work with for our little label!
