Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Solidarity HealthShare
Solidarity HealthShare is a non-profit Healthcare Sharing Ministry. We support you and your family by lowering your medical bills, providing a comprehensive team of care professionals to help you navigate the healthcare system, and giving you peace of mind knowing your healthcare dollars are used ethically.How Health Care Sharing WorksHealth care sharing is an alternative to traditional health insurance. It’s simple, affordable, and ethical health care that allows you and your family to get the care you need to stay healthy.Why SolidaritySolidarity HealthShare supports you and your family by lowering your medical bills, providing you with a team of care professionals to help you navigate the health care system, and giving you peace of mind knowing your health care dollars are used ethically.See the Doctors You Want to SeeNo more checking to see if your favorite doctor is “in-network”. With Solidarity Healthshare, there is no “network” which means you get to see any healthcare provider that you want to see. Even naturopathic and alternative medicine practitioners are eligible for sharing at Solidarity. We know the fastest way to getting healthy is seeing the right doctor for you.Stay True to Your ConscienceHave you ever been concerned that your health care dollars don’t line up with your values? Solidarity Healthshare conforms to the moral guidelines of the Catholic Church so you never pay for anything that violates your conscience.PrescriptionsSolidarity HealthShare is the first health sharing ministry to offer comprehensive sharing in prescription medications through our Solidarity ONE program. For Solidarity ONE Members, prescriptions are a fully sharable expense, even for preexisting conditions and maintenance.
Solidarity HealthShare (solidarityhealthshare.org) has 202 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
We were glad to find this health share service when we first became members. After going through the process of maternity and birth services our opinion has changed dramatically. We were not given adequate information of the process for receiving payment of our hospital bills and were almost unable to make those payments on time. Then we had to pay beyond our Annual Unshared Amount because our bills had not been processed to be put towards the Unshared Amount.
We are still waiting for reimbursements from bills submitted in February. The 120 business day processing has not been upheld, which is already a frustratingly long time. We would no longer recommend Solidarity to our family and friends and are looking for other options for our family. We have been put under personal financial strain because of Solidarity's inability to complete their work in a timely manner. We have been continually told that there have been price increases to membership so that bills can be processed more efficiently but that does not seem to be the case.
CW
Carla W.
Very helpful and friendly
Very helpful and friendly. If not sure of an answer she checked.
JL
Jennifer L.
It's a beautiful thing...
Signing up with Solidarity is one of the best choices I've ever made. They're new, they've had serious growing pains while changing over their system, then Covid hit in the middle of that. It's been absolute chaos. It's not personal, Folks. It's not about a lack of integrity. They're finding their feet as an organization. I hung in there and was glad I did. It did take 20 months for me to be reimbursed for my initial bills but some had been resubmitted again and there was a lot of confusion and then they were requiring the tax ID number so we had to add that information. The cons have been thoroughly covered here. The pros? A $750 annual "deductible". 100% coverage for half of what you'd pay with Obama care. No push-back ever on the care I've gotten. And not only do they no push back they fully support me getting the help I need. I've had three customer service agents actually bypass the usual wait to be contacted by a provider, offer to call the practitioner's office (or a specific staff member) themselves, brought me in on 3 way calls -- bypassing weeks of waiting...I had the approval w/in the hour. Seriously...astounding. "I've got it on my screen, I'll call you as soon as it goes through!" These are people who care. These people do things I have never seen any insurance company do. These days my priorities are changing. I'd rather speak to people who literally, genuinely care about me as a person and who support me in getting better. If I have to put a little more effort into learning how to make the system work for me or wait a little longer for a payment, I'm happy to do that because these are people I trust. They represent the kind of world I want to live in. Non-profit health care. People helping people. The first thing I did was find out exactly what information they needed and ask where most claims get hung up (incomplete documentation). I learned quickly to follow up. Every time I get someone there to put eyes on it and tell me if anything was missing. When a practitioner contacted them I followed up -- did you get the fax/phone call/e-mail? Same with the practitioner. There are things you can do to make sure you get reimbursed as soon as possible. Do you have a right to be frustrated? Sure. But it goes off the rails when you start saying this is some kind of scam, "these people don't have Christian values" etc....Growing pains, Folks. And for those who hung in there your compassion is about to be rewarded. The new annual unshared amount (deductible) is about to go up to $3000/yr but those who are already members will be grandfathered in with their $750 "deductible" -- which is everything. That's something I can afford to pay every year. I choose faith, compassion and gratitude. I choose non-profit. I choose people helping people...even if the system is not yet perfect. I choose not to throw stones at people who have been showing up every day to answer phone for a system in transition...who take the hits, empathize, and still speak to everyone with kindness and empathy. Do what you can to help them. They care. I was so frustrated with an Orthopedic doc at one point that I called them in tears and I was told, "If you want to try a new doctor, we support you in doing that. Go to as many doctors as you need to go to. We'll be here. You can call us if you just need to talk." <---- That right there? That's worth literally everything. That's what we need more of in this world. At whatever cost I stand in *that* corner. It's evolving. It's improving. Hang in there. (And no, I have no connection to this company or any of its employees.)
CO
Consumer
My experience with Solidarity has been…
My experience with Solidarity has been a nightmare! I have yet to be reimbursed for preventative care that I had 2 years ago and now am behind on my current preventative care do to the run around with this company. I cancelled my membership today and never again will participate in health share programs they are a scam. Its a good thing I did not have any major medical issues. Yes they don't pay for unethical care like abortions because they don't pay for anything!! Your better off putting your money into a HSA.
RK
Robert K.
This is a Scam
Read the reviews before signing up. They take your money and then fail to reimburse you for any meaningful amount of the bills you submit. They also tack on extra charges for "Admin" and "Program fee" with no notice or prior agreement.
They've been telling people for the last year and a half that their new software will fix everything but nothing has changed. Starting to look like a scam.
MS
Michele S.
This is a scam "healthshare" product
This is a scam "healthshare" product. I had been with company for 3 years and cannot begin to tell you the lies and deception that go on in this company. The very vague and grey areas of their contract will quickly tell their tale when action come to play of payment for your healthcare provider. Having nothing is better than this company.
JP
John P.
A Ponzi scheme masquerading as a catholic health share
I have been with solidarity for over 2 years. Here is why you should do business with solidarity:
- You like damaging your credit from having unpaid medical bills go to collections.
- You like being on hold for 50+ minutes.
- You like randomly being told your policy is canceled because their credit card processing system apparently cant handle a VISA or Amex.
- You enjoy paying thousands in medical bills for coverage you thought you had.
If I could give them 0 stars, I would.
JP
Jef P.
I wish I could leave less than 1 star
I wish I could leave less than 1 star. PLEASE PLEASE PLEASE don't do business with solidarity! My wife and I have been with them 2 years and thank the lord in heaven we now have actual insurance that will actually pay stuff through her job. We had a baby over a YEAR ago, and are STILL fighting to get solidarity to pay what they owe. I have collectors sending us letters, because solidarity agrees to pay, and then doesn't. They are a horrible representation of how Christians and Catholics should do business. Learn from my pain, do yourself a HUGE favor, and go with ANYONE else.