Reply from Soundproof CowMay 11, 2021
Good day Ruhi,
We are very sorry to hear that you were not happy with your purchase, you gave the product a 2 star review, and you were also not happy regarding the cost to ship.
We are a bit confused as to why you are not happy with the roll length, as this is discussed in numerous locations on our website. Nowhere does it state on our website that one roll (or case) will complete any job.
Specifications
Weight 3 lbs
Dimensions 3 in. x 8 ft.
Thickness 5/16 in.
Coverage See chart below
Quantity 1 roll
Availability Usually Ships in 1-3 business days
COVERAGE:
PIPE DIAMETER (IN.) LINEAL COVERAGE (FT.)
1.25 3
1.5 2.5
2 2
4 1.5
There is also micrographic that show the proper way to install.
https://www.soundproofcow.com/product/quiet-wrap-pipe-soundproofing-wrap/
Sound travels the path of least resistance and if there are any gaps in the wrapping or areas of a pipe left exposed, sound will escape there. Think of the wind blowing on a window that is not sealed properly, a simple touch will confirm the air is passing through those non-sealed areas, sound is transferred in a similar manner. I wish there was a very inexpensive option that would fix all needs, unfortunately, that does not exist.
In regards to your being upset with the cost of shipping, the amount that UPS Ground charged is beyond our control. Over the last year and a half the cost of mailing / shipping has seen costs double, some have tripled, this is globally. If we had a solution to help ease the increase we absolutely would have it implemented, unfortunately, we believe this trend will continue as we see material shortages, employee shortages, etc. This is affecting the world, not just our company.
We would be happy to discuss this with you and see if we can help to better your noise issue.
I will also be emailing the email address that we have on file, CC'ing Kellen Beaver, one of our experts to assist. His email is [email protected]
Thank you for supporting our small business, be safe, be well.
Julie R. H. Fitchet
President / CEO