Excellent
Based on 323 reviews
SpellboundWigs.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
SpellboundWigs.com (spellboundwigs.com) has 323 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 303 reviews with 5 stars · Clear filters
Katie G.
Amazing quality with this iwig. Customer service was beyond exceptional and I couldn’t be happier.
Reply from SpellboundWigs.comDec 18, 2023
I am so thrilled about how much you love this piece! I knew you would and I'm so glad you are happy. Thank you so much for your trust.
VJ
Very nice .professional..
Reply from SpellboundWigs.comDec 7, 2023
Thank you so much for taking the time to leave us your feedback! We appreciate your business!
Dina
This is my go to company for wigs. They have excellent customer service and are so kind!
Reply from SpellboundWigs.comDec 6, 2023
Thank you so much Dina! We appreciate you so much!
Irene
I ordered a topper and received the wrong color , however after contacting Spellbound Wigs they emailed me a return label to return and told me they were sending the correct color. I received the correct color and love it. Yes mistakes happen , but they corrected it and were very apologetic. Will definitely order from them again.
Reply from SpellboundWigs.comDec 6, 2023
We are so sorry for the mixup, but we appreciate that you gave us an opportunity to correct the issue. We will always take care of you! 💜
Carolyn M.
Shipping was super fast and my package came beautifully wrapped. Wig was in perfect condition. Willow by Henry Margu is beautiful. The fibers are soft, the hairline is perfection. 10/613GR is a beautiful color.
Reply from SpellboundWigs.comDec 6, 2023
Yay! We love fast shipping and purple paper. 💜 I'm glad you love your new piece, Willow is a great one for sure! Thank you so much for shopping with us!
Lisa B.
Great customer service on the live chat, and super fast shipping! I will buy again!
Reply from SpellboundWigs.comNov 18, 2023
Thank you so much! ❤️❤️❤️
Janice
The lady who helped me wanted to make sure I ordered the color best for me and spent time texting me the color ring She even called the supplier to make sure they still carried the color I wanted (they dont anymore-oh well) Fast delivery. Will order from them again. Very nice people
Reply from SpellboundWigs.comOct 30, 2023
Thank you so much for giving us the oppportunity to help you! We appreciate your business and we are happy you had a great experience. Thank you for shopping with us!
Gabby
There was an issue with a wig I received. I contacted them and with expediency the problem was rectified and a new one sent out. TOP NOTCH customer service!!
Reply from SpellboundWigs.comOct 25, 2023
Thank you so much for your trust and for giving us the opportunity to take care of you. ❤️
