Spider FarmerReviews of spider-farmer.com

Der Service ist nicht erreichbar. Ich habe noch keine Bestellung abgesendet. Zu einem Artikel hatte ich vorab noch eine Frag und kontaktierte den Service. Weder über die Homepage noch über meine GMX Mail habe ich die Firma erreichen können. Jedesmal kommt eine Rückmeldung, dass die Nachricht nicht angekommen ist. Wenn es ein Problem gibt und die Firma dann nicht schnell zu erreichen ist ODER WIE HIER OFT geschrieben wurde, nur "Ki-Standardantworten zum hinhalten schickt, sollte man Abstand von der Firma nehmen. ...schaut euch mal die Antworten unter den Bewertungen an: Da ist nicht eine einzige individuelle Antwort bei, nur" Vorgefertigte" Also wird es im Problemfall keine echte Hilfe geben.

I ordered the 3x3x6 complete pro kit with Sf 2000 pro and I couldn’t be happier. I received tracking within 48 hours. Everything delivered in about 10 days. Quick helpful and responsive customer service. Excellent quality durable materials. My only comments would be I could never find specific step by step setup/installation instructions for each piece. But everything is set up and ready to go. Overall I’m glad I went with spider farmer

⭐⭐⭐⭐⭐ I recently purchased the Spider Farmer SF1000 LED Grow Light for my indoor garden, and it’s been an absolute game-changer! The full-spectrum lighting, powered by Samsung LM301B diodes, delivers a perfect blend of white, blue, red, and IR light, making it ideal for all growth stages—from seedlings to flowering. My plants are thriving with lush foliage and faster flowering, thanks to the 660nm red and IR light which boosts yields significantly. The energy efficiency is remarkable, consuming only 100W while rivaling the output of a 200W HID light with much less heat. The dimming knob is a fantastic feature, allowing me to adjust light intensity to suit my plants’ needs easily. The fanless design keeps it completely silent, and the sturdy aluminum heat sink ensures cool operation without any noise. The build quality is top-notch, with durable components and protective cable covers that give me confidence this light will last for years. Spider Farmer’s customer service is exceptional—quick, responsive, and incredibly helpful. When I had a question about optimizing light settings for my specific plants, their team responded within hours with detailed, practical advice that improved my setup. Their 5-year warranty adds even more peace of mind. Setup was a breeze, and the included hanging kit made installation simple in my 2x2 grow tent. Spider Farmer’s customer service is truly outstanding and deserves high praise for its responsiveness and dedication. When I reached out with a question about my order & their team responded within hours, providing clear, detailed, and practical advice that significantly improved my setup. Their prompt and friendly communication made me feel valued as a customer, and their expertise gave me confidence in using their product. Whether it’s troubleshooting or offering tailored guidance, Spider Farmer’s customer service team goes above and beyond, making the entire experience seamless and stress-free. The SF1000 has exceeded all my expectations—high yields, energy savings, and ease of use — and the customer service was top-notch. Whether you’re a beginner or a seasoned grower, this light is a must-have. Highly recommend!

This is my first set-up and I found the shopping experience to be fantastic…within a few hours they had everything picked and ready to go…then sent an email to confirm the order and then put it went immediately…was provided with tracking and everything arrived in 5 days which is awesome considering I live in Alberta. As I said this is my first set-up up so I did find the instructions a little vague, especially with the app. But a few hours and I managed to figure everything out and the set-up is running perfectly! My first 4 seeds popped yesterday so I’m really looking forward to this! Thank you Spider Farmer for excellent customer service and quality components

j'ai commandé une lampe qui n'est jamais arrivée. Après plusieurs mois et de nombreux mails, je pense que leur stratégie est de ne rien faire jusqu'à que l'on se lasse.

Very prompt when I had an issue. Quick delivery but to my neighbor. Finding specific products sometimes laborious as paging thru choices is slow. Despite this you still stand above other lighting companies. I’ll be back.

Also ich habe bisher weitestgehend positive Erfahrungen mit meinem Spider Farmer Grow Tent Kit (2025 Newest Version Spider Farmer® 70x70x160cm Complete Grow Tent Kit丨SF1000 301H EVO Full Spectrum LED Grow Light丨6” Clip Fan丨4” Ventilation System with Smart APP GGS Controller ) gemacht. Montags bestellt, Mittwochs geliefert. Alles orginal verpackt und nur Neuware erhalten. Qualität ist für den Preis mehr als akzeptabel. Ich habe das Kit jetzt seit gut einer halben Woche und hatte seitdem 4-5 Fragen an den Support, welche bisher innerhalb von 24h beantwortet wurden. Einzig die Bedienungsanleitungen von Spider Farmer sind sehr dürftig, da sollte Spider Farmer deutlich nachbessern. Deshalb 1 Stern abzug. Ansonsten bisher alles gut - Preis/Leistung passt

Wollte eine Box zurückschen. Kein telefonischer Kundenservice zu erreichen. Obwohl 329 euro teuer musste ich die Rücksendung selber mit fast 40 euro bei DHL bezahlen. Man muss von allen Teilen Fotos machen die im Paket sind und mehrere vom Paket selber um damit ( 40 Fotos ) erst die Rücksendung Schriftlich zu beantragen. Dauer erst mal 1 Woche Nach 4 Wochen schriftliche anfrage wo mein Geld bleibt. Antwort wird schon überwiesen. Nie wieder Bestelle ich bei dieser Firma.