Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Elliot
I appreciate superb communication regarding my policy workings and claims.
Reply from Spot Pet InsuranceFeb 5, 2025
Hey Elliot! We strive to provide clear and helpful information to our customers, and we're glad that our efforts are appreciated.
richard A.
We used to have Nationwide for pet insurance until they stopped offering it. With Spot we pay over $100 a month. We have our deductible paid fir year and 90% that they are supposed to pay. Dog had teeth cleaning done with a few extractions. Bill was around $900. We are only getting $150 back from Spot. Looking at coverage they should have paid ALOT more! Funny this us exactly the same amount we got for a $350 bill three weeks prior for blood work. Im getting a feeling Spot is a scam and they lie to get your money. DO NOT USE SPOT!
Reply from Spot Pet InsuranceFeb 5, 2025
Hi Richard, please call our team at 1-800-905-1595 to directly address your concerns. Our licensed reps can help clear up any confusion about pet insurance coverage and the wellness plan!
Christine F.
Great response from your reps,quickest of my money
Reply from Spot Pet InsuranceFeb 5, 2025
We appreciate your kind words and are glad to hear you had a positive experience with our representatives, Christine!
Jocelyne Ruiz B.
Great easy & beneficial service for my pup
Reply from Spot Pet InsuranceFeb 5, 2025
Thanks for the positive feedback, Jocelyne!
Greg
I have the wellness and illness and accident coverage. Of a wellness examine and some vacs it was 170$. Ok was reimbursed like we $54. Seems low. I think my dog has zero vet visits this year as well. Maybe one.
Reply from Spot Pet InsuranceFeb 3, 2025
Hi Greg, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team
Mary G.
Buying pet insurance from Spot has been the best decision I have made for my dog Jackson. Spot has great plan offers and whichever plan you choose, the contract that is sent is clear what is covered and what is not. Spot always answers my questions when I call Or use the app. I have recommended Spot to many of my friends that have pets.
Reply from Spot Pet InsuranceFeb 5, 2025
Thank you for your kind review! We're so happy to hear that you've had a positive experience with Spot and that you've found our plans and customer service to be helpful. We appreciate you recommending us to your friends. Wishing you and Jackson the best of health!
Darya B.
Great experience so far
Reply from Spot Pet InsuranceFeb 5, 2025
Thanks for the positive feedback Darya!
Dewey F.
Spot is so on point. As soon as the claim has been submitted, resolution is provided within 2 to 3 days and sometimes less. In these days of rising health costs for us and even our pets it is really unmanageable without companies such as Spot providing great customer service and timely claims resolution. Thank you Spot
Reply from Spot Pet InsuranceFeb 11, 2025
Hi Dewey, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
