customer
Always a good experience
Always a good experience
Reply from Spot Pet InsuranceJan 28, 2025
Thanks for being part of the Spot family! 🐾

Excellent
Based on 11,960 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
customer
Always a good experience
Reply from Spot Pet InsuranceJan 28, 2025
Thanks for being part of the Spot family! 🐾
Terri
First off, I would like to say I loved how quickly I was responded to! I gave only 3 stars because I sent in two different claims and was told they were one in the same. They were different. One was from last year and one was from this year. Otherwise, I would have given 5 stars if I had been told that I couldn't submit a claim from the previous year.
Reply from Spot Pet InsuranceJan 27, 2025
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Sarah O.
After several claims: is clear that preventive care reimbursements are not realitybase. Treatment claims (at least once) declined erroneously.
Reply from Spot Pet InsuranceJan 21, 2025
Hi Sarah. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Desiree F.
The claims process is simple and reimbursement is timely! I would 100% recommend this pet insurance!
Reply from Spot Pet InsuranceJan 28, 2025
We love hearing this, thank you for sharing, Desiree! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Jenna D.
Super fast claims. Simple from start to finish. And they cover a lot for not an extreme amount monthly. Definitely recommend
Reply from Spot Pet InsuranceJan 28, 2025
Hi Jenna, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Rose
So far so good. They reimbursed everything I submit within a week. I haven’t had any problems yet so I renewed for another year.
Reply from Spot Pet InsuranceJan 28, 2025
Hi Rose, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Vanessa R.
The app made it so easy to submit and track on my claim. Reimbursement was received in a timely manner.
Reply from Spot Pet InsuranceJan 27, 2025
Thanks for being part of the Spot family Vanessa! 🐾
customer
They were there for us when we needed it.
Reply from Spot Pet InsuranceJan 27, 2025
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾