Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Margie
Simply claim filing and quick turnaround on reviews and payments.
Reply from Spot Pet InsuranceJan 27, 2025
We love hearing this, thank you for sharing, Margie! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Harry U.
0% coverage, no money back
Reply from Spot Pet InsuranceJan 21, 2025
Hi Harry, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team
Sandra
Helpful when calling and quick to process claims.
Reply from Spot Pet InsuranceJan 27, 2025
Hi Sandra, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Gina K.
Very quick reimbursement!!
Reply from Spot Pet InsuranceJan 27, 2025
We love hearing this, thank you for sharing, Gina! Wishing you and your fur family good health. ~The Spot Family🐾🐾
scipper
Easy and fast claim processing. Back in my account in 2-3 days.
Reply from Spot Pet InsuranceJan 27, 2025
Hi there, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Don R.
Event very easy, no complications. Thank you
Reply from Spot Pet InsuranceJan 27, 2025
Hi Don, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Cindy V.
Sent medical history in with invoice, took a week and was reviewed and processed. Easy-to-use app. Was almost to easy
Reply from Spot Pet InsuranceJan 27, 2025
We love hearing this, thank you for sharing, Cindy! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Jen
Oh goodness, I just realized I gave Spot my Healthy Paws review...that was terrible. SPOT processed my claim for routine services very quickly and the claims submittal process is very easy. The ability to customize care/deductible/yearly max is great and makes it fit into our budget, especially when paying for multiple pet insurances. For anyone looking for insurance, this is a good company but stay clear of healthy paws unless you like things being more difficult than they should be.
Reply from Spot Pet InsuranceJan 21, 2025
Hi Jen, we’re very sorry to hear this was your experience. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
