Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Kneale N.
Was able to do all application on line and attach support data. Prompt processing of claim and payment done.
Reply from Spot Pet InsuranceJan 17, 2025
Hi Kneale, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Alice T.
Thank you very much for making the claim process so easy! RiRi’s accident was so unexpected but Your staff was so helpful and kind over the phone. They always are! Thank you! I’m glad I have my pets insured with you!
Reply from Spot Pet InsuranceJan 17, 2025
Hi Alice, We’re so glad you had a positive experience and got RiRi the help that she needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Louise B.
Have two new cats. Excellent breeder but I have had cats in the past with cardiomyopathy and another with kidney failure. Seemed logical to start off with some protection if somehow these two Ragdolls had unanticipated health problems. Coverage by insurance has been great!
Reply from Spot Pet InsuranceJan 17, 2025
Hi Louise, We are happy to hear you are covered with Spot in case you have a need in the future. ~The Spot Family🐾🐾
Luz P.
They don’t give you the runaround on your claims!!
Reply from Spot Pet InsuranceJan 17, 2025
Hi Luz, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Shaqwana R.
I've been with Spot for almost 2 years now and just recently made my 1st claim. It was quick and simple. I was shocked at how quick it went to get paid.
Reply from Spot Pet InsuranceJan 17, 2025
Hi Shaqwana, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Jessica S.
Quick to process all claims
Reply from Spot Pet InsuranceJan 17, 2025
We love hearing this, thank you for sharing, Jessica! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Rhiannon M.
Spot insurance is a fraud! Totally a waste of money! Processing time, even if you include all the correct documents takes up to 10 business days! They try not to pay for things that you are covered by and you have to fight with them about it and threaten to sue. I DO NOT RECOMMEND THIS INSURANCE.
Reply from Spot Pet InsuranceJan 15, 2025
Hi Rhiannon, we’re very sorry to hear this was your experience. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Karla T.
Enrolling multiple pets is easy and the discounts offered per additional pet are good. Submitting claims is also intuitive and quick, and the reimbursement process through direct deposit is very convenient.
Reply from Spot Pet InsuranceJan 17, 2025
Hi Karla, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support~ The Spot family 🐾
