Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Amanda L.
It was easy to get my reimbursement. It took about a week and it was automatically deposited into my account.
Reply from Spot Pet InsuranceJan 17, 2025
We love hearing this, thank you for sharing, Amanda! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Jana P.
Very easy process to submit claims for the first time. Had a question about multiple providers and dates all related to one event and person i spoke with was very helpful (sorry I don't remember his name but not only did he help, he also asked how Elli, our dog who had just had surgery was doing! How kind and thoughtful!). While never want to have to submit a claim, was easy and appreciate the quick turnaround of payment.
Reply from Spot Pet InsuranceJan 17, 2025
Hi Jana, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Wendy H.
The company is always extremely timely in reimbursing me for my vet bills. I really appreciate that.
Reply from Spot Pet InsuranceJan 17, 2025
Hi Wendy, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Mike B.
Very prompt with processing my claim.
Reply from Spot Pet InsuranceJan 17, 2025
We love hearing this, thank you for sharing, Mike! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Debbie S.
Spot insurance is the best decision I've made i have it on two dogs and I've had two claims and after my deductible was paid they started paying immediately. On both claims I received my money within 3 days. They are easy to deal with without asking all kinds of questions. I just send the bill in that I paid and they get on it quickly. I won't ever be without this insurance.
Reply from Spot Pet InsuranceJan 17, 2025
Hi Debbie, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Trish M.
They processed my claim super quick and gathered the medical records they needed to do so! Very happy with my experience!
Reply from Spot Pet InsuranceJan 17, 2025
We love hearing this, thank you for sharing, Trish! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Debbie L.
Spot made it easy to upload required documents and worked seamlessly with Alfie’s vet. The reimbursement was super fast and helped a stressful situation not be any more complicated. Thanks!
Reply from Spot Pet InsuranceJan 17, 2025
Hi Debbie, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Lydia De La R.
Claims are very simple and straightforward. I love the explanation sheet going through each change and why or why not it is reimbursable. I recommend this to anyone looking for pet insurance
Reply from Spot Pet InsuranceJan 17, 2025
We love hearing this, thank you for sharing, Lydia! Wishing you and your fur family good health. ~The Spot Family🐾🐾
