SpreetailReviews of spreetail.com

Ich würde 10 Minussterne vergeben wenn dies möglich wäre. Dieses Unternehmen ist absolut nicht kundenorientiert. Ich habe vor 2 Jahren eine Poolhaube gekauft und diese ist mittlerweile ein Totalschaden! Die Weichmacher im Kunsstoff sind entwichen. Antwort vom Verkäufer auf meine Sachmängelrüge: Zitat: "Wir haben ihren Vorgang geprüft und die 30 Tagefrist ist abgelaufen. Wir können keine Erstattung mehr vornehmen" Nie wieder werde ich bei diesem Händler mein Geld lassen!

This company is very devious. We ordered a pool from them. When it was running several days late, we called them, as the tracking number said it had been in our (small) town for 2 or 3 days. The manager we spoke to said it couldn’t possibly be in our town, and they had no pool where he was, so he would check another warehouse and get back to us. Essentially they lost our pool. He said he would call us back that day … he did not. Instead, the next day we arrived home to find it dumped, partially blocking our shared driveway, and the boxes were in such bad shape, we thought for sure the pool would be ruined or missing pieces. Fortunately the pool was ok, and all there. The devious part came in because they never marked our pool as delivered, which is very likely something they do when they don’t want the customer to review the item … because you can’t review them until the item is marked as delivered. Given the fact that they have thousands of reviews on the site I bought through, totaling 4.6 stars, I say they do this often. So I will be calling the large company I ordered through, and insisting it is marked as delivered, or refunded!

Company is dishonest. We returned an unopened pool pump along with an unopened pool. They tried to say both were used and would only refund 1/2 my money. Amazon made it right thankfully spreetail is a scam

Ich habe ein Exit Produkt von SpreetailDE via Amazon bestellt. Den Artikel habe ich m.E. nach zu Recht reklamiert, da ein Material bzw Verarbeitungsfehler vorliegt. 1. Antwort zu meiner Reklamation komplett am Thema vorbei. 2. Antwort mit Verweis auf UK Recht und Standard-Antworten abgelehnt 3. Antwort nach auf deutsches Recht bezogen mit Standard-Antworten abgelehnt. Man macht sich keine Mühe um dem Kunden zu helfen, Hauptsache ablehnen und erledigt. 1 Stern für Nix

Wow. I see I am not the only one who got scammed on regarding the returns/refunds. I double boxed my return because the box we got was damaged and we could not send it back in that box. I even cleaned a couple scuffs off because my wife was excited about the chair. Then to find out it was not the correct chair. I double boxed the chair so it would not get damaged like when we got it and then they said it got back to them damaged. I asked for pictures and they won't show me any. I guess it's not damaged or they would be happy to send pictures. At least I did when I owned a company. Oh well, guess what Spreetail, you got us on your false refund policy like you did to others. A real company does the right thing.

Bought a pool off Amazon from them that was missing poles. I tried to contact Intex to get replacement poles, but it was hard to orchestrate because they’re based out of Hong Kong and I had a difficult time understanding them. So I decided to buy the same pool again and return the one with missing parts. They hit me with a 50% restock fee because the box was returned with missing parts. THAT WAS THE POINT OF RETURNING IT! So Intex makes the mistake and I pay for it. Cute.

Worst seller on the planet. Avoid these clowns at all costs. You will get screwed over if you buy anything from them.

Believe me if I could give 0 stars I would. Ordered a pool from them through Walmart, they lost it mid transit. Get a refund and go to Amazon and order a pool through there (didn’t check the seller), was suppose to be delivered this morning and now it’s been delayed. I do not understand how this company is still operational.