STAHLS'Reviews of stahls.com

Reply from STAHLS'Oct 2, 2026

We appreciate you sharing this feedback, and we’re sorry the material you received did not match your expectations. Thank you for bringing this to our attention, a member of our team will be reaching out directly to learn more, and troubleshoot the situation with you!

Reply from STAHLS'Sep 14, 2026

Michael, thank you for taking the time to share your experience. We're sorry to hear about the issue you've described with your Fusion IQ® heat press, have you submitted a support ticket through our Hotronix® Support Center? If not, please do so here: https://www.hotronix.com/support. We've already alerted our team to your feedback so they can review the situation to help ensure this gets on the right team's radar as quickly as possible. Submitting a ticket will allow our technical support team to gain awareness of the issue at hand. gather the details needed to troubleshoot the issue and determine the best path forward. We appreciate you bringing this to our attention and hope to have the opportunity to assist.

Reply from STAHLS'Sep 14, 2026

Erik, thank you for bringing this to our attention. We're very sorry to hear that your order arrived with missing names and included names that were not part of your original request. We've alerted our team to your feedback, and they will be reaching out to review the situation and assist you with this issue. We appreciate the opportunity to make this right and better understand what happened.

Reply from STAHLS'Sep 14, 2026

Volkan, thank you for taking the time to share your feedback, we appreciate you sharing these details and we have alerted our team to your concerns. They will be reaching out to review the situation more closely and assist however they can. Customer feedback is important to us, and we value the opportunity to better understand your experience. Thank you again for bringing this to our attention.

Reply from STAHLS'Aug 10, 2026

Thank you for bringing these concerns to our attention, Jim, and our sincere apologies for any frustration during this experience. We take feedback like this seriously and have shared your comments with the appropriate teams for review. A member of our team will be reaching out directly to discuss your experience, help address the issues you've encountered, and provide any assistance needed regarding your order. We value your business and appreciate the opportunity to connect with you directly. Thank you for bringing this to our attention, and we look forward to speaking with you soon!

Reply from STAHLS'Aug 7, 2026

Thank you for bringing this to our attention! We always strive to provide a smooth experience for our customers, and we'd like to learn more about the situation and help out however we can. A member of our team will be reaching out directly to discuss your order and help troubleshoot!

Reply from STAHLS'Jul 17, 2026

Thank you for taking the time to share your experience. We understand how frustrating it can be when results aren't as consistent as expected, and we truly appreciate your many years as a customer and your candid feedback. Concerns like these are important to us, and we shared your comments directly with our team right away so they could review them further. A member of our Customer Service team was made aware of your feedback and has reached out to connect with you directly, discuss the details, and help troubleshoot with you. Thank you again for bringing this to our attention and for your long-standing support.

Reply from STAHLS'Jun 24, 2026

Hi Donna, thank you for sharing your feedback. We understand how frustrating that experience can feel, especially when things don’t work as expected. Our goal is always to support you through any challenges, and we’d like to take a closer look with you. A member of our team will be reaching out directly to better understand what’s happening and help troubleshoot together. We appreciate you bringing this to our attention.