STAHLS'Reviews of stahls.com

Reply from STAHLS'Jun 29, 2026

Hi Laura, thank you for sharing this with us, we really appreciate you bringing it to our attention. We understand how important clarity and clean application are, especially on detailed designs, and we’d like to take a closer look at what you experienced. A member of our team will be reaching out directly to review this with you and help troubleshoot together so we can better understand the situation and assist however we can.

Reply from STAHLS'Jun 22, 2026

Hi James - We’re sorry for the delay and understand how frustrating it is to be waiting on a proof. Proofs are created in the order they’re received, and our team works to complete them as quickly as possible. Please reach out to us directly 800.478.2457 so we can look into this and help get it moving for you.

Reply from STAHLS'Jun 11, 2026

Thank you for taking the time to share this feedback. We understand how frustrating experiences like this can be, especially as a long-time customer. We’ve shared your comments with our team so they can take a closer look, and someone will be reaching out directly to connect with you, review your experience, and work through any concerns together. We value your business and the relationship you’ve built with us, and we’re grateful for the opportunity to have that conversation.

Reply from STAHLS'May 19, 2026

Thank you for your feedback, we’re glad your initial experience went well, but we’re sorry to hear about the issue with technical support. Being disconnected without a callback is not the experience we aim to provide. We appreciate you bringing this to our attention and will work to improve. Please reach out at 800.478.2457 so we can assist you directly. Thanks again.

Reply from STAHLS'Apr 6, 2026

Thank you for sharing your feedback. We understand how frustrating it can be when you’re trying to add items to a reorder and they don’t carry through to checkout, especially if it results in needing multiple orders. We appreciate you highlighting this and apologize for the inconvenience it caused. If this comes up again, our support team would be more than happy to assist in reviewing your order before it’s placed to make sure everything you need is included. We appreciate your business and the opportunity to improve your experience.

Reply from STAHLS'Mar 6, 2026

We appreciate the feedback, Darren! We're constantly working towards improving our customer and ordering experience, and responses like this help us do that. Thank you for your review!

Reply from STAHLS'Feb 10, 2026

Thank you for bringing this to our attention. We understand how important color consistency is, especially when reordering a design. If the shading came in differently than expected compared to a previous order, our team would be happy to review the details with you and see what may have changed between runs. Please reach out to our customer support team with your order information so we can take a closer look and help determine the best next steps.

Reply from STAHLS'Feb 10, 2026

Thank you for sharing this — and for being a customer for 46 years. That kind of longevity truly means a great deal to us. We completely understand that pricing is a real and important factor, especially in today’s market. While we work hard to deliver consistent quality, service, and reliability, we also recognize that every business has to make decisions that make sense financially. We sincerely appreciate your loyalty over the years and hope to have the opportunity to work with you again in the future as your needs allow.