Average
Based on 1,011 reviews
Starkey Hearing Aids3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
1,011 approved reviews, newest moderated first
Robert B.
All American Hearing handles my hearing aid process. They do a great job. Once the hearing aids were properly paired with the My Starky App, they are working great.
Reply from Starkey Hearing AidsJul 21, 2025
Thanks for sharing your feedback, Robert.
Janice
I love my hearing aids
Reply from Starkey Hearing AidsJul 21, 2025
We love hearing this! Thank you for your review, Janice.
John D.
I'm not happy with the hearing aids that I got.
Reply from Starkey Hearing AidsJul 21, 2025
Hi John - Your hearing helps you stay connected with your loved ones. It's understandable that you'd like to hear your best. We're not sure what is going on, but we recommend contacting your hearing professional within 90 days of purchase to see if any adjustments are needed or to exchange for a different style that may better fit your needs. If you'd like to speak with Starkey's customer service team, please call (800) 328-8602 or email [email protected].
Beverly J.
Person who helped with fitting and purchase was very helpful
Reply from Starkey Hearing AidsJul 17, 2025
Thank you for sharing your feedback, Beverly!
William
The people who work at the Mesa office and the quality of the hearing aids.
Reply from Starkey Hearing AidsJul 17, 2025
We appreciate hearing from you, William.
Kevin
I guess for me they don’t fit properly. I’ve tried changing out fixtures for different sizes for the ear. Plus they are not what I expected
Reply from Starkey Hearing AidsJul 17, 2025
Hi Kevin - Thanks for leaving a review. There are many different sized domes and even custom ear molds that can be made to help your hearing aids stay in place. If you haven't already, we recommend connecting with your hearing care provider to make sure that you're getting everything adjusted and fitted to your needs.
Farida G.
My first month of using this hearing aids So far only issue of narrow Rt ear canal causing misfit n slips out. Also causing irritation on medial side. Hoping egg shaped rubber cover for better fit
Reply from Starkey Hearing AidsJul 17, 2025
Thanks for sharing, Farida. If the new domes don't solve your problem with the hearing aid staying in place, please connect with your hearing care professional. They will be able to suggest additional options for you. Some patients prefer custom molds for this type of issue.
Harold
Last three pair have been Starkey and Indiana hearing aid is great both in knowledge and working you to the most expensive one first knowing my insurance would not cover k
Reply from Starkey Hearing AidsJul 17, 2025
Thank you for leaving a review, Harold.
