Excellent
Based on 684 reviews
Slice4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
684 approved reviews, newest moderated first
Marc
This is the best company ever they made this very easy on me. I appreciate everything they’ve done in. My life is a lot easier.
Reply from SliceJan 27, 2026
Thank you for sharing this. We’re glad we could make things easier for you and appreciate you taking the time to let us know.
Caswell G.
Absolutely the best experience ever. I will recommend you ot all my family and friends...if you give me the iPad 🤣🤣
Reply from SliceJan 27, 2026
Thank you so much, we really appreciate the recommendation. We will follow up on the iPad for you.
K&K D.
Slice representative lied to me from the beginning by telling me that Slice would reimburse us for Clover charges on a monthly basis. They did not. The did not cover the monthly service charge as promised and they did not cover the lease charges as promised. When I reached out to question the representative, my requests to speak to him were ignored. I never received a response ever from my rep. I finally contacted Slice through the app and they contacted me with a level 1 help desk that could not help me. I had to insist several times (10) with the help person that I needed to speak with someone above them. I was finally given the opportunity to speak to a higher level person but not directly. The level 1 person spoke to someone else and kept returning to the call after speaking to them. So don't expect you will get much help from Slice after signing a contract. They also did start paying their promised reimbursement, but only for 4 months and not paying for the missed reimbursed amounts. They then stopped. I was able to contact them again after 4 months of trying and I told them again that they were not covering their portion of reimbursements. They started again, but did not reimburse for what they had missed. Just started reimbursing from the time I got in touch with them. This happened again two more times. Same sequence of on again off again in the same pattern and never catching up their owed amounts. I finally recently contacted them and asked to have my account closed because Slice never honored their part of the contract. Slice said they would charge me about $500 for ending the contract earlier than promised. So now I am being charged for Slice's poor performance and breaking of the contract because I want to end the contract with them. Honestly, stay away from the company. They are a very unreliable and hard to work with company. They will do everything they can not to honor their contract and will hold you to every aspect of your part. Be ware!!
Carl K.
Been months of trying to cancel and continue being charged yearly fees. Representatives take forever to contact you back and help. Worst experience ever with these machines. Fees were outrageous as well! Not statsified at all, and do NOT recommend - do yourself a favor and consider another POS system!!! Dateed today but issue has been going on for over 6 months of trying to get in touch with someone to cancel.
Reply from SliceJan 27, 2026
We’re very sorry to hear about your experience and appreciate you sharing your concerns. We understand how frustrating this situation has been, and we sincerely apologize for the inconvenience and stress it has caused. We’d like to provide some clarification while remaining respectful of your experience. Our records indicate that multiple attempts were made to reach you over the past several months, including outreach regarding account inactivity beginning as early as September. Unfortunately, we were not able to connect with you directly despite repeated efforts, though we were occasionally able to speak with a family member. Direct contact is required in order to formally process a closure request. The official closure request was submitted this month, and since that request was made, you have not been charged any fees related to our merchant services. We understand your concerns regarding charges from FDGL, and while those fees are handled separately, we’re happy to help clarify how they apply and ensure there is no confusion moving forward. We truly regret that communication challenges contributed to your dissatisfaction and that this process did not feel clear or timely. Our goal is always to make cancellations straightforward and transparent, and we apologize that this was not your experience. We would welcome the opportunity to speak with you directly to review everything in detail and confirm that all matters are fully resolved. Please feel free to contact our support team at [support contact] so we can assist you further.
Jay
New Year, new issues. After writing a review since I can't seem to block enough emails, calls, or texts, I got a notification the review itself was removed as well. I applied to Slice over a year ago and after speaking with the rep I decided the position was not for me. Since then I have received calls, texts, and emails about a job I applied to. I have replied with not interested, do not contact me, and even spoke with someone who called and asked to be removed/blocked from lists as it would be a waste of time and energy since I am not interested. Yet again I am being contacted about the opportunity I applied for... Blocking doesn't work, saying no thank you nor leave me alone doesn't seem to register. Perhaps this review will, please stop reaching out, I do not want to work here or hear from anyone ever again.
Anthony
Easy set up, quick pay out. Love the whole experience. Love it.
Reply from SliceJan 15, 2026
Thanks for the feedback. We’re glad the setup was easy and the payout was quick, and we appreciate you sharing your experience.
Ali A.
My experience has been very positive. The ordering process was smooth, communication was clear, and the company was responsive and helpful throughout. The machine arrived on time, well packaged, and exactly as described. Any questions I had were addressed promptly and professionally. Overall, I’m satisfied with both the product and the level of service provided, and I would do business with this company again.
Reply from SliceJan 13, 2026
We’re glad to hear your experience was positive and that the ordering process, communication, and delivery met your expectations. It’s great to know your questions were handled promptly and professionally. We appreciate your business and look forward to working with you again.
Victoria T.
I had a great experience getting my new POS system set up. What made it so great was Justin Elliot Deleon. Everything was explained clearly, the setup was smooth, and any questions I had were answered patiently and thoroughly. It’s clear he really knew his stuff and cares about making sure everything works perfectly. Highly recommend his services!!
Reply from SliceJan 13, 2026
Thank you for the kind words and for taking the time to share your experience. We’re glad to hear the setup went smoothly and that Justin provided clear, knowledgeable, and attentive support. We’ll be sure to pass along your feedback. Your recommendation is greatly appreciated.
