Excellent
Based on 684 reviews
Slice4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
684 approved reviews, newest moderated first
Michael R.
Quicker communication.
Reply from SliceDec 17, 2025
Thank you for your feedback. We take communication concerns seriously and would like the opportunity to better understand your experience. At this time, we’re unable to locate a customer account under this name. Please reach out to us at [email protected] with any additional details so we can assist you and address any concerns.
MIguel M.
I own a tire repair and auto body shop in Atlantic City and I couldn't be happier with Slice Merchant and more importantly my rep Justin Elliot Deleon. I didn't even accept credit cards/debit cards before I signed up and now I can't believe how easy they made it and I'm honestly paying $0 dollars in fees. Justin has been nothing but professional and I am able to reach him 24/7, he ALWAYS answers his texts and calls me back if I have a question. I would recommend any business to use Slice and especially Justin, thank you so much for helping my business. - Miguel
Reply from SliceDec 17, 2025
Miguel, thank you for the amazing feedback. We’re really glad Slice has helped make it easy to start accepting cards and keep your processing costs down. Justin Elliot Deleon takes a lot of pride in being responsive and making sure merchants feel supported, so it means a lot to hear he’s been there for you 24/7. We truly appreciate the recommendation, and we’re grateful to be a part of your tire repair and auto body shop’s growth.
Brayan B.
Really helpful and great service
Reply from SliceDec 17, 2025
Thanks for taking the time to share this. We’re glad you had a helpful experience and received great service. We appreciate your support and look forward to continuing to work with you.
Sum L.
Easier to use, and customers services are great!
Reply from SliceDec 8, 2025
Glad to hear it’s been easy for you to use and that our team has been helpful. We appreciate you being with us.
Eric V.
Lauren is the best! I had to sign up after speaking with her. Trust me, do it!
Reply from SliceDec 8, 2025
We appreciate you taking the time to share that. Lauren is exceptional and we’re glad she made your experience an easy decision. Thanks for choosing us. Let us know if you need anything moving forward
Christine D.
Justin Elliot Deleon has been great! He is super helpful and attentive.
Al
Lauren and her beauty made the experience great!
Reply from SliceDec 8, 2025
Thanks for the review. We will share the compliment with Lauren.
Michael M.
This company heavily recruits sales people. Their solicitation sounds very good. They do little to nothing they promise. The sales kit arrives late and it’s only a fraction of what they promise. They promise a $50 payment for every merchant the sales person connects with the manager. They do not honor this and no payment is received. They simply are not truthful. Speaking of the sales manager. One would expect this person to be well qualified. Mine was not. I found him very deficient unable to answer simple questions. He basically ignored what the merchant said. It was astounding at how bad he was. I would advise honest sales people to give them a pass. Look for a company who does what they say they will do. And if you are a merchant, I recommend a hard pass. After their reply: The point is they do not provide what they claim. Nit even close! (And that is over 40 years of sales experience talking). The biggest thing is they don’t pay what is promised and they cut you off when you ask for it. Simply put: dishonest. In sales you learn quickly who is ethical and who is not. These folks are not!
Reply from SliceDec 8, 2025
Thank you for sharing your perspective. While I’m sorry to hear that your experience did not meet expectations, we do want to be clear that we provide extensive training, hands-on support, and consistent communication to help our agents succeed. Many of our partners build strong portfolios with us and earn substantial compensation as a result. If aspects of your onboarding or support felt lacking, that’s something we take seriously. We are always working to improve the process and ensure our team delivers on every commitment. We appreciate the feedback and wish you the best in your future endeavors.
