Dan S.
Better than Google Maps!
Guided me right to where I needed to go. SUPER Service!
Reply from Sterling, A First Advantage CompanyDec 7, 2022
Thank you for this review.

Great
Based on 3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Dan S.
Guided me right to where I needed to go. SUPER Service!
Reply from Sterling, A First Advantage CompanyDec 7, 2022
Thank you for this review.
Jun-Hong
The customer service is very professional, no problems understanding and getting the job done on time.
Reply from Sterling, A First Advantage CompanyDec 7, 2022
Thank you for taking the time to leave this review.
Samanthika H.
When I was filling the application I wanted to clarrify something
Reply from Sterling, A First Advantage CompanyDec 7, 2022
Thanks for this review!
Patricia A.
What made the experience great was the assistant who understood and carefully assisted me through the process.
Reply from Sterling, A First Advantage CompanyDec 7, 2022
We appreciate you sharing your experience and leaving us this review.
Douglas P.
A little confusing. The question for the family member or friends email the way it was worded I thought I needed my recruiter. Plus I have no family and that made it hard.
Reply from Sterling, A First Advantage CompanyDec 7, 2022
Hello. We apologize that the experience was confusing for you. If you still need support, please email [email protected] or call 1-888-889-5248.
Khushal
References made to required sections were informative. Thanks!
Reply from Sterling, A First Advantage CompanyDec 7, 2022
Thanks for this review!
Veronica D.
I was asked for a reference for an employee that I used to supervise and I called all of their posted phone numbers as well as the number provided on the emails and no one will pick up. It is impossible to talk to a human being to complete a reference check. Now I know not to use this company's service in my hiring process.
Reply from Sterling, A First Advantage CompanyDec 7, 2022
Hello. Please email [email protected] directly for support.
Rawling D.
Quick and accurate
Reply from Sterling, A First Advantage CompanyDec 7, 2022
Thank you for this review.