Hollyland TechnologyReviews of store.hollyland.com

They went above and beyond when I lost a part. Very impressed. Never really had a company do that before.

Excelente atendimento após a compra. Resposta rápida e profissional. A Callie foi muito atenciosa e profissional.

Ho acquistato le Solidcom SE e ce stato un problema con la spedizione, le cuffie non sono mai state consegnate, ovviamente il problema non è stato creato dalla Hollyland ma dalla ditta di spedizione. fatte le dovute modifiche me ne sono state inviate un altro kit, e qui si vede la professionalità della ditta Hollyland. arrivate ovviamente le ho provate subito in un evento che avevo la sera stessa, io sinceramente da professionista video e sapendo le caratteristiche del prodotto ovviamente le ho messe alla prova, le cuffie mi hanno particolarmente stupito sopra tutto perchè lavorano su frequenze 2.4ghz, nonostante questo io riuscivo a comunicare con il mio operatore con all'incirca 180 persone in sala e un muro di cemento armato che divideva la sala dalla regia. sinceramente mi hanno stupito. la comunicazione è chiara molto pulita anche nel "casino" la voce si sente chiara, quando si arriva al punto limite delle cuffie (che vi garantisco è davvero impressionante) le cuffie si ricollegano in automatico. SONO DAVVERO DELLE CUFFIE INCREDIBILI. io le ho comprate approfittando dell'offerta, so che il prezzo può essere alto, ma signori la qualità si paga e le cuffie valgono il prezzo. quindi grazie Hollyland per la professionalità e per la qualita dei vostri materiali

Great company, great products, great customer support! Highly recommended.

Excellent customer support from start to finish. Shortly after purchasing my Hollyland Lark M2, I noticed that one of the transmitters had an abnormal battery drain issue, even while completely switched off and not being used. The second transmitter worked perfectly, which made it clear that there was a problem with that specific unit. From the moment I contacted Hollyland, the support team was extremely helpful, professional and responsive. They carefully reviewed all the information I provided, guided me through the necessary checks and followed the case closely. A special thank you to Callie, who was incredibly kind, attentive and efficient throughout the entire process. She not only kept me updated, but also contacted the after-sales team and requested that my case be prioritized because I needed the microphones for work. The warranty request was approved very quickly, I did not have to return the faulty transmitter, and a replacement transmitter was sent to me free of charge. Even when there was a slight delay with the shipping process, the team continued to follow up and kept me informed. I have now received and tested the replacement transmitter, and everything is working perfectly. This was one of the best customer support experiences I have ever had. Hollyland showed real commitment to solving the problem and making sure I was satisfied as a customer. Thank you very much to Callie, Alessio and the entire Hollyland support team. I highly recommend both the product and the brand.

I ordered the Solidcom SE Pro from them, and when I had a question, the customer support was friendly and fast to help me.

Excellent trustworthy company

I had a problem because the micros didn't pair with the receivers. I wrote them and they sent me a video explaining how to fix it. It worked! And now I can use my micros as always. Thank you very much.