Average
Based on 200 reviews
Store Space Self Storage3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Store Space understands there are many circumstances that call for renting a storage unit. We also appreciate that what you are storing is meaningful, for sentimental or financial reasons. That’s why we operate our company with the mission statement “Storage That Cares.” We care for your personal belongings as if they were our own, and are committed to provide you with the best storage care experience possible.We offer a wide variety of storage solutions at Store Space; our properties have the latest state-of-the-art features, amenities and security systems expected at a modern self-storage facility. Our storage options include indoor storage, drive-up storage, climate controlled storage and vehicle storage (auto and RV). At Store Space you’ll find the type of storage you need, at a price you can afford.We provide a wide variety of storage unit sizes to cater to everyone’s unique storage needs. Our diverse lineup ensures the perfect size storage for you – you can rent a storage unit as small as a walk-in closet or as large as a three-car garage! We can help you with just a little extra space for seasonal items, or a space large enough for a three-bedroom house; you’ll find the perfect size storage unit at your local Store Space self-storage facility.
Store Space Self Storage (storespace.com) has 200 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
200 approved reviews, newest moderated first
Don C.
Since you bought out the old storage business, my price has been raised 3 times and have been there over 6 years.
Reply from Store Space Self StorageOct 12, 2018
Hello Don, First off, thank you for being a loyal customer. We appreciate the feedback we are always looking to improve our storage facilities. Our pricing is meant to be competitive, but still give amazing customer service and outstanding value to our tenants.
Anna D.
The prices are too high!
Reply from Store Space Self StorageOct 12, 2018
Hey Anna, We're very sorry you feel this way about our pricing. We want to give our tenants the best value, while keeping competitive pricing and providing excellent service and amenities at our facility.
SHENITA M.
So far i've had a great experience. not too thrilled about the prices going up. The staff is very pleasant and helpful with my needs.
Reply from Store Space Self StorageOct 12, 2018
Hey Shenita, We really appreciate your feedback. We will take this feedback and work with our operations team to continue to improve our facility. Thank you for being a customer of ours!
DAVID A M.
The door is rusted and extremely hard to open and close. It's too expensive for what you get. We will be moving out our stuff as soon as possible
Reply from Store Space Self StorageOct 11, 2018
Hey David, Thank you for letting us know. We will look into this issue and we welcome you to contact management at [email protected] so that we can find a solution. You'll be glad to know we are in the middle of renovating our facilities top to bottom.
JANET H S.
1 - very rude office people 2- never know how much I need to pay each month since the amount has not been the same each month since Store Space took over. 3- can not contact an actual person, only emails. Some times email are not good enough, when you really need to speak to some on in charge. 4 Continue to allow homeless people to live in the unit. I don't feel safe going to my unit. I have has a unit there since around 2004 and I am so unhappy with the way I have been treated that as soon as I can find a new place I plan on leaving Storage Space and not recommending you to any one that I know. thanks
Reply from Store Space Self StorageOct 11, 2018
Hello Janet, This is so unfortunate to hear because that is not Store Space policy and we would like to get to the bottom of this. We pride ourselves in customer service and would like to make this right. Please call us at 352-377-7600 or email us at [email protected] and we will make sure that someone gives you a call back to assist you better. Thanks.
LaTesha R.
There is no lights in the back storages on the outside like the front storages is and the person who had the unit before me broke the light in the inside of the storage, gate was broken. I feel like it is unsafe where my storage is with the lights not own in the back.
Reply from Store Space Self StorageOct 12, 2018
Hey Latesha, We appreciate your feedback. Our goal is to make storage as simple as possible and make our tenants feel safe. Please contact us at [email protected] so we can look into this. Thank You.
Paul T S.
Very helpful
Reply from Store Space Self StorageOct 12, 2018
Hello Paul, We really appreciate your kind comments about our facilities. Our managers try to be as helpful as possible. Thank You
Jerry D.
The recent facility improvements are appreciated. Moving in right direction
Reply from Store Space Self StorageOct 12, 2018
Hello Jerry, We appreciate the great review. Thank you for the praise of our recent improvements, and you'll also be pleased to know that we are fully renovating the current Beaumont facility. Hope to see you around.
