Average
Based on 216 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations.We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.
SumoShopStore (sumoshopstore.com) has 216 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
216 approved reviews, newest moderated first
Edgar S.
Received what I ordered on time.
Reply from SumoShopStoreMay 18, 2026
Hi Edgar, Thank you for your valuable feedback. We are thrilled to know you liked the product. Please know our support team is always there to assist you. You can reach us at [email protected].
Salem
I am extremely disappointed with the way this company treats its customers. I ordered a PSVITA on February 2026, and today is April 15, 2026 — the order has been stuck in the packing stage for nearly two months with no progress at all. What makes the situation worse is the complete lack of communication. I reached out to customer service multiple times and received no response whatsoever. This level of service is unacceptable and unprofessional. I expect transparency, timely updates, and at the very least, a reply. Unfortunately, none of that was provided.
Reply from SumoShopStoreApr 16, 2026
Thank you for your feedback, and we truly apologize for the frustration and inconvenience caused. Due to recent logistics disruptions in the Middle East, including rerouted shipments and airspace restrictions, some orders, including yours, have unfortunately experienced longer processing times than usual. Regarding communication, we’d like to clarify that our team did respond to your emails within a short timeframe. We also reached out to request a short address code required for shipping, but we did not receive a response, which contributed to the delay in moving your order forward. We would truly appreciate the opportunity to resolve this for you. Please reach out to us again at our [email protected] so we can proceed with your order as quickly as possible.
Alessandro S.
todo en orden, llego bien empaquetado y el producto se veía como nuevo, tal y como lo dicen estuvo reacondicionado 10 de 10 :)
Reply from SumoShopStoreApr 16, 2026
Hola, Alessandro, Nos alegra mucho saber que te gusta el producto. No dudes en ponerte en contacto con nosotros en [email protected] si necesitas ayuda.
Agustin
Muy bueno Supe
Reply from SumoShopStoreApr 16, 2026
Hola, Agustín, Nos alegra mucho saber que te gusta el producto. No dudes en ponerte en contacto con nosotros en [email protected] si necesitas ayuda.
Rendy Č.
I ordered 512GB PS Vita OLED and I'm generally satisfied with my purchase. Looks basically like new I found only one micro scratch on dpad plastic housing. The only thing that I don't like are Triggers, they look like 3D printed and do not look premium at all. Delivery was very fast, 3 days faster than it should be.
Paul C.
Excellent service and the best products !
Reply from SumoShopStoreApr 16, 2026
Hi Paul, We are thrilled to know you like the product. Please feel free to reach us at [email protected] in case you need assistance.
samir H.
The console comes very well-presented, complete with its accessories and labels; it is pre-programmed and ready to play.
Reply from SumoShopStoreApr 16, 2026
Hi Samir, We are thrilled to know you like the product. Please feel free to reach us at [email protected] in case you need assistance.
Edgar D.
My order #42239 STILL HAS NOT ARRIVED!!!! Horrible experience. I was looking forward to it but I’ll never buy from you guys again. Absolutely awful experience 😡😡😡
