Sunlighten, Inc.Reviews of sunlighten.com

Reply from Sunlighten, Inc.Dec 6, 2023

Thank you for your wonderful review, Katie! You made a great choice with your Solo sauna and delighted to hear that the ordering process was smooth. We wish you many years of warmth, healing, and the countless benefits that come with your Solo sauna. If you ever have more questions or need assistance, we're here for you. Here's to your well-being and the exciting journey ahead! 🌞

Reply from Sunlighten, Inc.Dec 6, 2023

We're truly sorry to hear this happened but appreciate your commitment to Sunlighten to allow us to make it right. We always want to ensure our customers receive the best service, and we're grateful for the opportunity to replace your sauna promptly so you can continue on your wellness journey. We value your trust and are here to assist you in any way we can. Wishing you a smooth and positive experience with your new sauna. 🙏

Reply from Sunlighten, Inc.Dec 6, 2023

Thank you for your glowing review! We're thrilled to hear that you love your custom-built infrared sauna and that the experience with Sunlighten has been amazing. Victoria is indeed a valuable member of our team, and we're delighted that she provided excellent support in educating you and ensuring your satisfaction. We truly appreciate your recommendation, and if there's anything more we can do for you, please don't hesitate to reach out. Here's to continued wellness and enjoyment of your sauna! 🌟

Reply from Sunlighten, Inc.Nov 28, 2023

Thank you for your review, Missy! We're so glad to hear you had a wonderful experience with Jeremiah. We look forward to you receiving your new sauna soon!

Reply from Sunlighten, Inc.Nov 27, 2023

Thank you so much for your fantastic feedback, David! 🌟 We're thrilled to hear that your experience with Sunlighten and Bri was exceptional. Your recommendation means the world to us! If you ever have more questions or need assistance, don't hesitate to reach out. Enjoy your new Sunlighten sauna! 🌞

Reply from Sunlighten, Inc.Nov 27, 2023

Thank you so much for sharing your positive experience with Sunlighten, Chadd! 🌟 We're delighted to hear that Michael and Paul were able to assist you effectively. Customer satisfaction is our top priority, and we're thrilled that our team's problem-solving skills contributed to your overall positive experience. We appreciate your recommendation and are thrilled that you love both our product and customer service. If you ever need further assistance or have more questions, feel free to reach out. Enjoy the wonderful benefits of your new mPulse sauna! 🌞💚

Reply from Sunlighten, Inc.Nov 20, 2023

Thank you for sharing your positive experience with us, Kayla! We're thrilled to hear about the incredible health benefits you've noticed in just two weeks. We appreciate your shoutout to Skyler for his knowledge and post-purchase assistance. Your recommendation and recognition means a lot to us. If you have any future questions or need assistance, feel free to reach out. Thanks for choosing Sunlighten—we're honored to be part of your wellness journey.

Reply from Sunlighten, Inc.Nov 20, 2023

Thank you for taking the time to write us, we sincerely apologize for the challenges you've faced with your sauna, and we deeply regret the inconvenience it has caused. Your experience is not reflective of the high standards we aim to maintain, and we appreciate your patience as we work to resolve this matter. Our team is committed to making things right. We understand the urgency and frustration, and we are actively working on expediting the process for you. Your satisfaction is our priority, and we are actively working to help with the sauna return. Once again, we apologize for any inconvenience caused and appreciate your patience.