Stephen H.
Communication with the sales…
Communication with the sales representative was non existent once my purchase was approved. Phone calls went to a busy signal and email was not returned.
Reply from Sunlighten, Inc.Jan 6, 2026
Thank you for bringing this to our attention. We’re sorry to hear this and want you to know our team is here to help with any questions or concerns. We greatly appreciate you choosing Sunlighten and want to ensure you have the best experience possible. For assistance with your order or shipping, our Shipping team can be reached at 877-292-0020 x2 or [email protected]. For questions about your sauna, assembly, or use, our Customer Care team is available at 877-292-0020 x3 or via our online form: https://www.sunlighten.com/customer-service/#support-form.



