Stephanie J.
The sauna is fine, communication was sub par.
The sauna is fine. It shipped much later than I expected which also would have been fine if I had just gotten any kind of communication. I waited 3 weeks before simply and kindly asking for an update on shipping. No response. Waited another week and asked again. No response.
Reply from Sun Valley SaunasFeb 5, 2025
HI Stephanie - I'm really sorry for the poor communication. We are definitely working on that!



