Excellent
Based on 818 reviews
SUPCASE4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 750 reviews with 5 stars · Clear filters
Melissa D.
Addressed the matter quickly and stood behind your products.
Reply from SUPCASEOct 15, 2026
Thank you for your positive feedback! We’re happy we could resolve your issue promptly and honor our commitment to our products. We will continue to provide reliable support for every customer.
Racing P.
Great product and really firs the budget for such quality product.
Reply from SUPCASEOct 15, 2026
Thank you for your nice review! We’re thrilled that our case offers great quality while fitting your budget. It’s our goal to deliver dependable heavy-duty protection at a reasonable price.
Ht
Good customer care and quick action with warranty.
Reply from SUPCASEOct 15, 2026
Thank you for your kind words. We’re glad our warranty support was responsive and efficient for you. We strive to handle warranty requests smoothly for every customer.
Candy D C.
I live these cases they protect very well and love having mag safe and screen protector all in one.
Reply from SUPCASEOct 15, 2026
Thank you for your wonderful feedback! We're happy to hear you love our all-in-one design with built-in MagSafe and a screen protector. We keep focusing on reliable protection and practical features for daily use.
Big D.
Just the overall level of service from the associate.
Reply from SUPCASEOct 15, 2026
Thank you for your feedback on our service. We're glad our associate provided you with a great experience. Our team works hard to provide thoughtful support to every customer.
Tim B.
I had a belt clip that had a crack in it. Would not secure my phone. Called customer service and they sent me a replacement without hesitation!!! Excellent customer service!!!
Reply from SUPCASEOct 15, 2026
Thank you so much for your great feedback! We’re glad our team could promptly send you a replacement for your cracked belt clip so your phone stays securely held. We always aim to stand behind our products and take care of our customers without delay.
Edward H.
Customer support
Reply from SUPCASEOct 15, 2026
Thank you for mentioning our customer support. Our team always tries their best to offer helpful and timely help for every customer.
Happy C.
Customer support was responsive and helpful. Although they are running out of cases for my super-old iphone, they did find me one and gave me a small discount so I can replace mine.
Reply from SUPCASEOct 14, 2026
Thank you for sharing your experience with us. We’re pleased our support team could locate a case for your older iPhone and offer the discount for your replacement. We understand how tricky it can be to find accessories for older devices, and we were glad to help.
