SUPCASEReviews of supcase.com

Reply from SUPCASEOct 19, 2026

We’re sorry to hear about the issues you encountered with bubbles on the fingerprint area and damage to your tempered glass. Our cases come with a 1-year warranty from the date of purchase. Please reach out to us at [email protected] or call our toll-free line at +1 888-981-8159, available Monday to Friday, 9 am–4 pm ET, so we can look into your case.

Reply from SUPCASEOct 14, 2026

Es tut uns sehr leid, dass deine Lieferung beschädigt angekommen ist. Unser Kundenservice hat sich bereits mit dir in Verbindung gesetzt, um einen neuen Artikel zuzusenden. Bitte habe noch etwas Geduld.

Reply from SUPCASEJun 2, 2026

Hi, Thanks for sharing your feedback. It's especially disappointing to hear this from someone who has trusted SUPCASE on multiple devices over the years. The paint chipping you described is certainly not the experience we want for our customers. We'd like to learn a little more about what happened and see how we can help. Please keep an eye out for an email from our team.

Reply from SUPCASEApr 30, 2026

Hi Wayne, Thank you for taking the time to share your feedback, and for your many years of support — it truly means a great deal to us. We’re very sorry to hear that your recent experience has been frustrating and feels different from the service you were used to. We understand how important clear, accessible, and personal support is, especially for long-time customers like yourself. Your mention of Sandy is genuinely appreciated, and we understand the level of care you’re referring to. We also hear your concerns regarding the current purchasing process. As our sales channels have evolved, we recognize that this may not feel as convenient for everyone, and your feedback is important in helping us improve how we serve customers with different needs. If you’re ever looking to place an order or need assistance, our team is always here to help guide you step by step. You can reach us at [email protected] or call us at +1 888-981-8159 (Mon–Fri: 9am–4pm ET), and we’ll make sure you’re taken care of. We truly value your support over the years and hope to provide you with a better experience moving forward. Best regards, Supcase Customer Support

Reply from SUPCASEMar 23, 2026

Hi Lori, That’s tough to read — especially coming from someone who’s used five of our cases. If the earlier ones worked well for you and the recent ones didn’t, that’s something we really need to pay attention to. It shouldn’t feel like the quality is going in the wrong direction. Would you be open to sharing a bit more about what felt off with the last few? Even a couple of details would help us understand where things might be slipping. You can reach us at [email protected] or call +1 888-981-8159 (Mon–Fri 9am–4pm ET). We’d genuinely like to look into this and see what’s changed from your perspective. Thanks for being honest about it — feedback like this is hard to hear, but important. Best regards, Supcase Support Team