Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About SuperLoveDoll
SuperLoveDoll dedicates to developing reliable & affordable TPE sex dolls, all sex dolls of SuperLoveDoll are 100% authentic from original manufactures, and we are the official agent of AIBEI Doll, JX Doll, JY Doll, SY Doll, WM Doll, Irontech Doll, Climax Doll, Xise Doll, Dimu Doll. ********************************************************We provide 24*7 professional customer service, including telephone (call or message), email, live chat, to answer your question and resolve your problem at a very responsible way.
SuperLoveDoll (superlovedoll.com) has 73 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
I received my doll with joy, but when I unpackaged her, her nose is smushed.
Reply from SuperLoveDollMay 19, 2024
Hello Michael.
We are sorry to hear that! We are investigating on the issue here and will get back to you soonest, sorry for the unhappy experience you had.
Furthermore, we checked and found that there is a little issue for the clearance doll, we would like to give you some compensation for the issue here. We would email you with the details, thanks!
MO
Mark of Z.
Clearance Aibei 158cm "Beer girl" doll
OK, this is the 3rd and final review of the batch of _3_ dolls I bought from SLD one year ago, in May! This is about my experience with the Seller. Review of the doll (and Manuf.) will come later.
This doll had a great price, since it was In-Stock Clearance. Only they sold the last one, just before I bought mine. :( A big disappointment. And to be completely fair to them, this was a BIG sale, and they were selling dolls VERY quickly. It's understandable.
The Seller was very quick to offer me several options: I could get an instant refund, pick the same body (just a different face) for quick shipping, or wait for fresh stock to be chipped from China. I decided to wait, because I really liked the face.
The doll arrived 2 months later, on July 18/2023. I was provided with Tracking info, so I could tell where it was at, during that time. And I wasn't worried.
I give this Seller high marks for their professionalism, and friendly communications. When you combine that with their VERY large number of choices, and GREAT ability to browse through and see clear and detailed pictures, that makes SLD one of the BEST Sellers you could possibly find, to buy dolls from.
Which is why I have CONTINUED to buy from them... a total of 11 dolls in the past year. I don't know how much more of an endorsement anyone could give for any doll seller, than repeat business. For a Collector like me, it's very important, to have that level of trust.
Reply from SuperLoveDollJun 24, 2024
Dear Mark O
Thank you so much for your detailed and positive review on Trustpilot! We truly appreciate your continued support and trust in SuperLoveDoll. We are delighted to hear about your satisfaction with our service, especially regarding the clearance Aibei 158cm "Beer girl" doll.
It's wonderful to know that our quick response and various options met your expectations, and we are pleased that you chose to wait for the face you liked. Your acknowledgment of our professionalism, communication, and extensive product selection means a lot to us.
We wish you a happy and healthy 2024! Should you need any assistance in the future, please don't hesitate to reach out. We're always here to help our valued customers.
Warm regards,
James
Customer Service
SuperLoveDoll
RF
Robert F.
Poor service and quality.
I ordered a doll with detachable legs. I was informed the doll was too heavy for detachable legs even though it was listed as an option for the doll. I was promised a refund for the legs option and asked for it multiple times and still did not receive it. The plug-in adapter for the electric hip does not have a turn on switch or a voltage control. The electric hip stopped working after having the doll for 10 days. I emailed a video to support and still have not received any feedback.
Reply from SuperLoveDollJun 24, 2024
Dear Robert Falbo,
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you have faced with your order and our service. Your feedback is invaluable to us, and we are committed to resolving these issues promptly.
We regret the misunderstanding regarding the detachable legs option and the delay in processing your refund. We will ensure that this refund is issued to you immediately. Additionally, we are sorry to hear about the problem with the electric hip and the lack of response from our support team. We will look into this matter urgently and provide you with a solution.
Please reach out to us directly at [email protected] with your order details, and we may call you recent days to confirm so more information so we can expedite the resolution of these issues. Your satisfaction is our priority, and we hope to make things right for you.
Warm regards,
James
Customer Service
SuperLoveDoll
PC
PCV
A Man's Fantasy Cumming True!
If you have the sudden urge to purchase a Realisitic Mechanical Gorgeous Wife Sex Doll, this company is a great place to buy from. Electric Hips, Electric Blowjob, Sucking Vagina, Moaning/Talking, Jelly Breasts, etc., at unbelievable low prices!
This Super Sex Doll I received from this company is very well fashioned and extremely enjoyable.
I'm very pleased with this company, as their customer service helped me understand the workings of the Mechanical functions the doll has to offer, and keeping them functioning properly and maintaining them in good condition.
I highly recommend buying a sex doll from this company.
Understand that a special order doll with Mechanical features can take a month to ship to the United States. But it's absolutely worth the wait when she's lying in your bed day and night waiting for you.
Reply from SuperLoveDollMay 19, 2024
Dear PVC,
Thank you so much for your wonderful review! We are thrilled to hear that you are satisfied with your purchase and our service. Your kind words mean a lot to us, and we are delighted to have helped bring your fantasy to life.
Wishing you a happy and healthy 2024! If you ever need anything in the future, please don't hesitate to contact us.
Best regards,
James
SuperLoveDoll Customer Service
CH
Chris
Best experience ever ordering anything online
When ordering my doll the doll I ordered was not in stock so SuperLoveDoll made arrangements with me to get a doll similar in size but with advanced features for the same price when the doll showed up I was blown away with the realism of the doll and will be buying another doll from SuperLoveDoll in the future
Reply from SuperLoveDollJun 24, 2024
Dear Chris,
Thank you so much for your wonderful review on Trustpilot! We are delighted to hear about your positive experience with SuperLoveDoll. It's great to know that you were satisfied with the arrangements we made and that you were impressed with the realism of your doll.
If you have any questions or face any difficulties in the future, please do not hesitate to contact us. We're always here to assist you.
We sincerely appreciate your kind words and look forward to serving you again in the future. Thank you once more for choosing SuperLoveDoll!
Warm regards,
James
Customer Service
SuperLoveDoll
YA
Yang
Shipping is too long and get no…
Shipping is too long and get no response back when asking about shipping
Reply from SuperLoveDollMay 19, 2024
Hello Yang,
Sorry for the delayed, but we believe that your doll will receive within 1 week, thanks for the understanding and patience!
DC
Dustin C.
I haven’t received the product ordered…
I haven’t received the product ordered yet or any communications or tracking updates etc.
Reply from SuperLoveDollMay 19, 2024
Hello Dustin,
Sorry for the delayed, but we believe that your doll will receive withi 1 week, thanks for the understanding and patience!
GA
Gary
Custgreat dillomer service very helpful
Customer service very helpful
Reply from SuperLoveDollMay 19, 2024
Dear Customer
Thank you so much for your kind reviews! We are thrilled to hear that you are satisfied with both our product and our customer service. Your positive feedback means a lot to us.
We wish you a happy and healthy 2024! If you ever need anything in the future, please don't hesitate to reach out to us. We're always here to help.
Best regards,
James
SuperLoveDoll Customer Service
