Average
Based on 628 reviews
Sur La Table3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.OUR PRODUCTSDiscover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.OUR COOKING CLASSESWhat started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.OUR STORESStop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!OUR ROOTSFrom the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.
Sur La Table (surlatable.com) has 628 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
628 approved reviews, newest moderated first
Jamie
I deleted my order confirmation and was not able to retrieve it. Christopher was able to help me within seconds.
Reply from Sur La TableSep 21, 2022
Jamie, Thank you for sharing information about your recent call to customer service and for choosing Sur La Table.
JonS
Chris answered my questions and was very helpful in digging further to find the information I needed.
Reply from Sur La TableSep 20, 2022
Jon, Thank you for sharing your experience with Chris with us !
Renee W.
Thank you Chris to help me clarify my questions and give me some usually suggestions.
Reply from Sur La TableSep 20, 2022
Hi Renee, Thank you for the 5 Star review for Chris !
Love L.
Thank you to the customer service team who were able to refund my $$ unfortunately due to my partner getting sick before the event. We will definitely reschedule for the next NYC Steakhouse datenight
Reply from Sur La TableSep 20, 2022
Hi Love, Thank you for sharing your experience with us. I hope you are able to reschedule sometime soon with us for your Cooking class.
Myraida H.
Adrian was wonderful. He was efficient, friendly and provided overall excellent customer service. He took care of my issue immediately and gave me options for rescheduling as well as next steps. Thanks Adrian!
Reply from Sur La TableSep 20, 2022
Hi Myralda, We are extremely happy to know about your experience. Thank you so much for sharing. Happy Cooking!
Lisa
My package was lost and Angela pleasantly and quickly got approval to fully refund my purchase. I’m looking forward to re-purchasing the SMEG coffee pot. It was such a pleasant surprise to find a polite and helpful CS representative like Angela!😊 This is why I’m a loyal Sur la Table customer.
Reply from Sur La TableSep 20, 2022
Hi Lisa, Thank you for sharing your experience about your recent call to Customer Service. We appreciate your feedback!
Annabel F.
Chris, was great and updated my billing info when my Apple Pay account failed.
Reply from Sur La TableSep 20, 2022
Annabel, thank you so much for sharing feedback about your call and thank you for choosing Sur La Table!
Cathy
Abel assisted with updating payment information as I had forgotten to use a gift card. Quick and efficient process.
Reply from Sur La TableSep 17, 2022
Hi Cathy, We are extremely happy to know about your five star experience! Thank you for shopping with Sur La Table.
