KC M.
Great people and support
Great people and support. Easy to work with.
Average
Based on 156 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SVM is the leader in gasoline and retail gift cards, offering over 250 of the world's most popular brands. Our B2B services include gift card management and fulfillment services.
SVM (svmcards.com) has 156 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
156 approved reviews, newest moderated first
KC M.
Great people and support. Easy to work with.
customer
I've been having issues getting into contact with our company representative. Multiple times ive had to go through other representatives just to get an answer. There is no follow up if orders have issues, always our company investigating the issue. Its very frustrating.
Reply from SVMJul 19, 2018
Sorry to hear that we're not living up to your expectations; That certainly does sound frustrating. If you'd like to work with another representative, we can reassign your account moving forward. Your review is anonymous, but please reach out to [email protected] if you would like to be reassigned.
Deena S.
Very happy with the service and product received.
customer
Visa cards expire in one year and are very difficult to use either online or at a store. I would not purchase again.
Reply from SVMJul 5, 2018
We're sorry about your experience with Visa prepaid cards. SVM doesn't control the required expiration dates (we're following regulations placed on us by Visa, the issuing bank and US government); Expirations are clearly communicated on the card and in its accompanying materials. The cards can be redeemed in-store anywhere Visa debit cards are accepted, and redemption instructions are included with every card we sell. Again, I'm sorry for your experience. Perhaps a closed loop (store brand) gift card would be a better solution; Those cards do not expire and can be redeemed online or in-store at the brand's locations.
customer
thanks :) i will be using you guys from now on. Very easy to use.
Enterprise Car S.
Top notch customer service! Shelly Rocha answered all my questions and walked me through setting up my account, thank you!
Ginny
Easy ordering with timely delivery.
T P.
Easy, Fast and Convenient