Great
Based on 2,359 reviews
Talkspace4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
2,359 approved reviews, newest moderated first
Talkspace M.
Nice therapists. However, many cancel last-minute and have schedules that don't always line up with after-work/school schedules, so it is hard to find one at first. However, once you get going, the therapy is pretty high-quality.
Reply from TalkspaceJun 24, 2026
We appreciate your feedback. We understand scheduling can be challenging and are glad our high-quality therapy is beneficial once started.
T.A. W.
Probably the worst experience I've had with therapy platforms. Therapist never followed up when I didn't reschedule or even to check in after our time. All they did was bill me. They don't give a shit about you.
Reply from TalkspaceJun 24, 2026
We are truly sorry to hear about your disappointing experience and the lack of follow-up. Your feedback is important, and we are reviewing our processes.
Talkspace M.
I have a fantastic therapist, Derrick, who holds me accountable and gives me real, useful tools and viewpoints to approach the challenges in my daily living.
Reply from TalkspaceJun 24, 2026
We're happy to hear your therapist provides useful tools and viewpoints for daily challenges. We appreciate you sharing your positive experience.
Cecilee K.
The session got dropped after like 15 mins and I was still charged a session. I have been reaching out to talk space to get my session back and I have no seen any results
Reply from TalkspaceJun 24, 2026
We appreciate you sharing your experience. We are actively looking into your session charge and the issues you encountered.
Davida C.
My therapist is responsive and listens and asks pertinent questions. She suggests suitable resources. The app works well and is a place to message the therapist
Reply from TalkspaceJun 24, 2026
We're so happy to hear about your positive experience with your therapist and our app. We appreciate your kind words!
Yadira M. G.
My psychiatrist is amazing. The therapist is OK, but I would like a therapist that has more feedback.
Reply from TalkspaceJun 24, 2026
We appreciate your feedback. We're glad your psychiatrist is amazing. We'll consider your therapist feedback.
Lauryn C.
I have been using TalkSpace for 3 years now and I absolutely love it. My therapist is incredible and has given me so many effective tools to help me navigate my issues.
Reply from TalkspaceJun 24, 2026
We're so happy to hear about your positive experience and that your therapist has provided effective tools. Thank you for sharing!
Venus J.
I felt listened to and understood. The therapist was completely professional and compassionate.
Reply from TalkspaceJun 24, 2026
We're so glad you felt heard and understood. Thank you for sharing your positive experience with us!
