Great
Based on 2,359 reviews
Talkspace4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
2,359 approved reviews, newest moderated first
Talkspace M.
My counselor has helped me through many issues stemming from childhood that I haven’t thought of in 20+ years and the impact it could be having on my spouse and kids.
Reply from TalkspaceMay 22, 2025
We appreciate you sharing your experience. It's wonderful to hear that your counselor has helped you gain insights into past experiences and their impact on your family.
TalkSpace M.
From my experience, it’s been good. My current provider has been awesome at working with me through my life experiences.
Reply from TalkspaceMay 22, 2025
We're happy to hear that your experience has been positive. We appreciate you sharing your feedback!
Marilyn H.
Ive had a challenge in finding a therapist that I feel is suitable. Atleast 2 cancelled numerous times, one was a no show with no explanation, and the most recent session I had was with a nice person but Im uncertain if it will be a good fit. It serves its purpose and may work for others. I will give it another chance
Reply from TalkspaceMay 22, 2025
We appreciate you sharing your experience. We understand finding the right therapist can be challenging, and we're sorry you've encountered cancellations and uncertainty. We value your feedback and hope the next session is a better fit. Please contact us at [email protected] and we are happy to assist you.
Talkspace M.
I am so grateful that TalkSpace is within my insurance network and offered quick and available appointments. I feel like I clicked with both my APRN and LICSW and felt comfortable discussing the current struggles and issues impacting my life. While I haven’t needed to change providers, TalkSpace continuously asks how things are going and whether I need a change. Appointments are available at a variety of times and I have easily booked convenient appointments. TalkSpace provides necessary and accessible care and I am thankful for its prompt attention.
Reply from TalkspaceMay 22, 2025
We're so glad to hear that you've had a positive experience and appreciate the convenience of our services. It's great to know you felt comfortable with your providers and found appointment scheduling easy. We appreciate your feedback!
Morgan K.
My therapist is a very good listener and always has good feedback! Thank you Talkspace!
Reply from TalkspaceMay 22, 2025
We're happy to hear that you feel heard and supported. Thank you for sharing your experience!
Talkspace M.
My therapist Naomi Campos is the best. She is why I am at Talkspace.
Reply from TalkspaceMay 22, 2025
We're so happy to hear that you've had such a positive experience. Thank you for sharing your feedback!
askanexpertonline.com C.
I am very relaxed with Holly. She is more than a Therapist, she is my friend. We can talk about anything and everything. She is a Professional too. I am happy to have her in my life.
Reply from TalkspaceMay 20, 2025
We're happy to hear that you feel so comfortable and supported. It's wonderful that you've found a trusted professional who you connect with so well. Thank you for sharing your experience!
Vu P.
If and when the client is having trouble with your website after so many attempts (3 or more) of back and forth emails that was going no where it would have been helpful to actually contact the customer or provide a phone number to call. Some of us are technically challenge (seniors). Also the site doesn't allow to removal of an old room which is sometime confusing to book the next appointment. Error could happen when accidently booking an old room and having to pay out of pocket when there is an insurance on file. (again some seniors are technically challenge)
Reply from TalkspaceMay 20, 2025
We appreciate your feedback and apologize for the difficulties you experienced. Please contact us at [email protected] and we are happy to investigate this issue with you.
