Great
Based on 2,359 reviews
Talkspace4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
2,359 approved reviews, newest moderated first
Sarah M.
The therapist I was matched with is perfect. Very open, understanding, compassionate, and knowledgeable.
Reply from TalkspaceMay 12, 2025
We are so happy to hear that you had a positive experience with your therapist. We strive to connect our clients with the best therapists for their needs, and it is wonderful to hear that you found a great fit. We wish you all the best in your therapy journey.
Tracey B.
It’s easy to sign in and get started, but even on days when I have trouble with technology it’s worth it because the sessions are so helpful. I have never been a “therapy” person, but the level of sessions I receive with my therapist are changing my life. Grateful
Reply from TalkspaceMay 12, 2025
We are so happy to hear that you are finding our service helpful and that it is making a positive impact on your life. It is wonderful to know that you are able to access the support you need, even when you are facing technical difficulties. We are committed to providing a seamless and supportive experience for all our users.
Kristina
I truly enjoy Talkspace. With my depression and anxiety sometimes it’s hard for me to leave my house to even go to a therapy appointment so I love the options doing sessions at home. Also when I wanted to change my therapist, Talkspace chooses about 7 options that may be a good fit. Also you don’t feel bad if you want the change therapists, it is just a click of a button.
Reply from TalkspaceMay 12, 2025
We appreciate you taking the time to share your positive experience with our service. It's wonderful to hear that Talkspace has been a valuable resource for you in managing your depression and anxiety. We understand the challenges of leaving home for therapy appointments, and we're glad that our platform provides a convenient and accessible alternative. We're also pleased that you found the therapist matching process helpful and that you felt comfortable making changes when needed. Your feedback is important to us as we strive to provide the best possible support to our users.
Brittany
Very flexible program-phone call, video chat with no video, or video chat with camera. Has a small Copay fee for Anthem insurance. Therapist I have has been a great listener and has offered feedback. Has weekend availability.
Reply from TalkspaceMay 12, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that you find our program flexible and that your therapist has been helpful. We strive to provide a supportive and accessible environment for our clients, and we're pleased to hear that we're meeting your needs.
Talkspace J.
The flexibility and convenience of the appointment
Reply from TalkspaceMay 12, 2025
We are thrilled to hear that you found our appointment scheduling process flexible and convenient. We strive to make booking appointments as easy as possible for our customers.
Talkspace M.
Company is well run, therapist is excellent. Love that you are able to change therapists free of charge. overall great company, great experience. Only complaint where I would probably take half a star is just I think the app could be better. It is glitchy at times and does not conform to my phone well. Over all would recommend TalkSpace to a friend.
Reply from TalkspaceMay 12, 2025
Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear you're enjoying the therapy and appreciate your feedback on the app. We're always working to improve our platform and will take your suggestions into consideration as we continue to develop our app.
Talkspace M.
My therapists have been very responsive. They are engaged in helping my situation. I am appreciative for their time and dedication. The app is very easy to use to make appointments and works well for streaming live sessions. I am very grateful for Talkspace.
Reply from TalkspaceMay 5, 2025
We are so happy to hear about your positive experience with our therapists. We strive to provide our users with the best possible care, and we are thrilled that you have found our therapists to be responsive, engaged, and dedicated to helping you. We are also glad that you find the app easy to use and that it works well for streaming live sessions. Thank you for your kind words and for sharing your experience with us.
Talkspace M.
Very helpful and professional
Reply from TalkspaceMay 5, 2025
Thank you for your kind words. We appreciate your feedback and are glad you found a provider you have built a great connection with.
