Great
Based on 2,359 reviews
Talkspace4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
2,359 approved reviews, newest moderated first
Richard
The app constantly glitches, giving me messages that I need to start a messaging session despite already being in one I had booked for a week. It also constantly ends the session 10 minutes early.
Reply from TalkspaceApr 8, 2026
We appreciate you sharing your experience. We're sorry the app glitches and ends sessions early. We'll investigate these issues to improve our app's reliability.
Talkspace M.
Talkspace has been wonderful. My therapist has been a great fit for me! The online platform and evening hours are a good fit for my schedule. I appreciate being able to change providers until I found the right one for me. I really appreciate being able to use my employer’s EAP, otherwise I wouldn’t be able to use Talkspace.
Reply from TalkspaceApr 8, 2026
We're happy Talkspace has been wonderful for you. It's great to hear the online platform, evening hours, and provider options suit your needs. We appreciate you using your employer's EAP to access our services.
Talkspace M.
My therapist is the best! She really helps me deal with my anxiety and calm my nerves.
Reply from TalkspaceApr 8, 2026
We're happy to hear that our services are beneficial in managing your anxiety and helping you find calmness. Thank you for sharing your experience!
Jason L.
He’s great always professional
Reply from TalkspaceApr 8, 2026
We appreciate you taking the time to share your positive experience with us. We're glad to hear that you found him to be professional.
Amanda
The ability to search for a provider by the type(s) of therapy they are trained in (e.g. DBT, CBT, EMDR, etc), would be very beneficial. It's frustrating to have to read through every therapist's bio for this info and many of them don't list it outright. It would save time matching to a therapist, in my opinion. Otherwise, the app is convenient and helps to at least get started and have therapy feel easily accessible, which is important for many people. It's easy to switch providers for any reason and just try out different ones until you get the right fit.
Reply from TalkspaceApr 8, 2026
Thank you for your feedback. We appreciate you pointing out the need for a therapy type search filter. It's good to know the app's accessibility and ease of switching therapists are helpful. We'll consider your suggestion to improve the matching process.
Nicole S.
Love my therapist…great customer service in regards to insurance… love this platform!
Reply from TalkspaceApr 8, 2026
We're happy to hear that you love your therapist and that you're pleased with our customer service regarding insurance. We appreciate your feedback!
Talkspace Member Curtis B.
This has been a great and helpful experience. I never did therapy before and it has helped me identify where my issues lay.
Reply from TalkspaceApr 2, 2026
We're happy to hear that your initial therapy experience was so helpful! It's wonderful that you were able to identify the areas you wanted to work on.
Jana
Danny Gladden is great! Super helpful! Can’t recommend enough!
Reply from TalkspaceApr 2, 2026
We are happy to hear that you had such a positive experience. Thank you for your recommendation; we appreciate your feedback!
