Great
Based on 447 reviews
Techless4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We lead people to live fully with healthy technology. Our mission is simple: We help you overcome digital addiction, rebuild relationships, and embrace life to the fullest. That’s why we created Wisephone, our minimalist smartphone solution designed to prioritize everything you need, without the unnecessary distractions. By focusing on essential features that truly matter, Wisephone empowers you to cultivate deeper relationships, nurture your well-being, and pursue your passions. At the same time, it helps restore your sense of freedom from digital overload, enabling you to redefine your relationship with technology.Break free from the cycle of endless updates and experience a calmer, more mindful approach to modern living. Choose Wisephone™ and discover the liberating power of healthy technology. Join us in this empowering journey!
Techless (techless.com) has 447 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
447 approved reviews, newest moderated first
Jerred A.
My experience with Techless so far has been fantastic. I bought a Wisephone from a friend (who liked the phone, but it just wasn't right for him) and called Techless to set it up. Yolani was friendly, easy to understand, patient and exceedingly helpful. I set up the phone with no issues. Thanks a lot! I'm excited to give this thing a whirl.
Phil/Luana S.
Tina was extremely helpful in guiding me through changing our payment method after I was unsuccessful when looking for the proper settings in our profile online. She was very easy to understand and indirectly reminded me of different steps we had taken when setting up the phone earlier. It was a very pleasant and efficient interaction.
Erin
I really wanted to believe in the mission behind Techless, and at first, the Wisephone seemed like a great way to be more present with my five kids. But the reality? Frustrating and disappointing. They refused to allow Android Auto—even just for maps—meaning you’re stuck looking down at your phone while driving. Horribly unsafe. The phone itself is sluggish, constantly freezes, and never feels reliable. Then after only six months of light use, it completely stopped working. What’s worse is the customer service. Instead of standing behind their product, they’ve made the repair/replacement process difficult every step of the way. For a company built around “intentional living,” the product feels unfinished and the support feels indifferent. Save yourself the frustration and money—just lock down your current smartphone and skip this entirely.
Reply from TechlessApr 13, 2026
Hi Erin, we’re truly sorry to hear how frustrating this experience has been. We know you chose Wisephone with high hopes for your family, and we never take that trust lightly. Our team is currently working with you and doing everything we can to help. We do have support and warranty processes in place so that each situation can be reviewed carefully and handled fairly, and we understand that those steps can sometimes feel frustrating. We also appreciate your feedback regarding Android Auto and device performance. Input like yours is important and helps shape future improvements. Truly sorry to learn your device stopped working. Our team is really great at getting to the bottom of these scenarios. Above all, please know that we genuinely care and are dedicated to helping you resolve this. We appreciate the chance to continue working toward a solution.
Jan
Tina spent so much time with me on multiple phone calls to solve dilemma I had and she was clear, went at my pace, and followed up exactly when she said she would. We ran out of time and she made an appointment for next week. I love working with this company!
Ethan V.
Returned a phone I used for a day and was docked $45 and the restocking fee of $55. Totally get the restocking fee, but the surcharge for damage is ridiculous. UPDATE: They refunded me after I filed a claim with my credit card company. My emails were between Jay, Anthony, and Zazi. Zazi ended the dispute. Also, the customer service representative by the name of Anthony, during the "support," sent me a link to the song Saturn by SZA. Not sure why?
customer
I really like this concept and purchased based on what was advertised but it wasn't entirely honest IMO. We were told we could get apps that are just tools through a vetting process that has been haulted for who knows how long (indefinitely?). I have tried to get an answer from their customer service but nobody seems to know. Why not just be transparent about why it's paused and what you're working on if anything? We're on your side, why leave us in the dark? Anyway, the concept of having a smart phone with no browser, no socail media, etc.. but still having the needed tools like banking, and various others is a gem. Hopefully they can execute on that sometime soon.
Reply from TechlessApr 13, 2026
Thank you for taking the time to share your thoughts and for believing in the concept behind Wisephone. We hear your frustration around the app vetting process and the lack of clear timelines. At this time, our support team has not been given a confirmed timeline, as this is an ongoing project that is actively being worked on by our product team. We understand that uncertainty can be frustrating, and we’re working to improve clarity as things progress. As a gentle reminder, we also note on our product page and in the checkout consent process that Wisephone should not be purchased based on the expectation of specific third-party apps being available or approved, as app availability is part of an evolving and curated process. That said, we truly appreciate your feedback. Improving the usefulness and accessibility of approved tools is something we take seriously, and your input helps guide that work.
Benjamin Marcia B.
It took a bit of time to setup, but Tina was very patient walking me through the set up of my new phone and we got it done.
Reply from TechlessApr 13, 2026
Hi Benjamin, thank you so much for sharing this! We’re really glad to hear Tina was patient and able to walk you through the setup step by step, even though it took a bit of time. She’ll be so happy to know you got everything up and running successfully. We appreciate you choosing Wisephone!
Annette
Tina was extremely helpful in setting up the phone. I would not have been able to set the phone up without her help. She was extremely patient and kind. Great customer service which is difficult to find these days!
