Excellent
Based on 111 reviews
Teknikforce4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Teknikforce is a developer of innovative software products to help you grow your online business.
Teknikforce (teknikforce.com) has 111 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
111 approved reviews, newest moderated first
David R.
Teknioforce acknowledged and responded to my problem quickly. The problem was quickly resolved once we set up a remote session. The only delay was due to their technicians' working hours, who are based in India and work during office hours in their time zone. I was across the world in Ottawa, which made direct communication difficult. There were no language barriers in our communication; everything was conducted in English.
Carl M.
Tekniforce delivered exactly what they promised—strong communication, solid technical expertise, and a smooth overall experience. The team was responsive, professional, and proactive in keeping things on track. They took time to understand the requirements, provided thoughtful recommendations, and executed with quality
Rob
The support is great, the only issue was I had to connect to them very late at night my time because we are in different time zones. I live in Canada so the time zone is MST, in India it is IST
Barry L.
Great back up service, could not get it working in Ireland, so then the team logged in remotely to my account and fixed it all up.
Bernard G.
J’ai reçu un service tout simplement remarquable de la part de cette entreprise. La prise en charge a été extrêmement rapide et l’équipe a fait preuve d’une courtoisie et d’un professionnalisme irréprochables du début à la fin. C’est très rare de voir un service client aussi attentionné et efficace; je les recommande sans aucune hésitation.
Tyrone
I can't say enough positive things about Teknikforce. The staff are truly amazing, the CEO, Cyril is a genius and the service they provide is setting the standard for how an organization should operate. If you are on the fence about buying from an overseas software company, Teknikforce is the way to go. I own pretty much all of his products and they never disappoint.
Pothin Jean -.
Very very amazing support! never seen this. very fast solution very good guy! hight recommandation. thank you
Muhammad Asif G.
🚨 Fraudulent Auto-Billing & Extremely Poor Service – Stay Away! I had a very disappointing and frustrating experience with Teknikforce and their product LiveCaster 24/7. ❌ Unauthorized Auto Subscription At the time of purchase, I explicitly turned OFF auto-subscription, yet Teknikforce re-enabled auto billing without my consent and charged me again. ❌ Unstable & Unusable Software Throughout the first month, the software worked only twice. Even on those occasions, I had to contact support repeatedly and wait 2–2 days just to get it activated. This made the software practically unusable. ❌ Charged Again After Cancellation I had already cancelled my subscription in the first month, but in the second month I was charged again. As soon as I received the bank charge notification, I immediately contacted their support to cancel and request a refund. ❌ Refund Refused Without Justification Despite confirming that the subscription was cancelled, they refused to refund the second charge, claiming refunds are only available for the first month — even though this charge was also made through unauthorized auto-subscription. ❌ Poor Support & Deceptive Practices Their support team is slow, unprofessional, and avoids responsibility. It feels like their system is designed to extract subscription money rather than provide a reliable service. ⚠️ Final Verdict Teknikforce shows deceptive billing behavior, unreliable software, and very poor customer service. I strongly advise everyone to stay away from this company to avoid financial loss and frustration. This service is not trustworthy.
Reply from TeknikforceJan 5, 2026
Hi Muhammad, Thank you for sharing your feedback. We’ve carefully reviewed your account, billing history, and all related support tickets to ensure we address your concerns accurately and transparently. First, we’re sorry for the frustration you experienced. We want to clarify the facts based on our system records. Regarding auto-billing, we have no record of a support ticket where you asked to cancel the subscription. The subscription can be cancelled by sending us the request and we make sure the customer is not charged again when a request is logged. Concerning software usability, you subscribed to Livecaster on 22 November and opened a ticket (TCKTD5715C04) the following day regarding license activation. After requesting additional details, you shared the required screenshot on 25 November, and the license key was provided the same day. We followed up twice asking if further assistance was needed, but we did not receive a response, and the ticket was closed due to inactivity. On 12 December, our technical team proactively provided a new download version on ticket TCKTEC7ADB3E to address the activation concern. Three follow-up emails were sent to confirm whether the updated version resolved the issue, but again, no response was received, and the ticket was closed due to inactivity. After the subscription renewal on 23 December, we provided alternative access credentials via ticket TCKT414F1FF0 so you could continue using Livecaster for the renewed subscription. Two additional follow-ups were sent, but we did not receive confirmation or further feedback. It’s important to note that Livecaster is actively used by many customers and is functioning as expected, which indicates the issue you experienced was likely account- or installation-specific rather than a system-wide failure. Each time you contacted support, responses were provided and follow-ups were sent, even when no reply was received from your side. Regarding refunds, we have an iron-clad 30 day refund guarantee from the date of purchase. If your purchase is older than 30 days and there is a new subscription payment for it, that does not fall into our guarantee. At that point we can cancel the subscription and future rebills but the existing purchase is out of our refund period and guarantee. I hope this clarifies the confusion. Should you choose us again we’ll do our best to uphold the standards we’ve set.
