Excellent
Based on 647 reviews
Tempus Logix Auto Transport4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tempus Logix is a vehicle transport brokerage company, fully licensed and bonded.We specialize in transporting cars, motorcycles, ATVs, and heavy equipment items in the mainland, Hawaii, and Alaska.Feel free to visit our website to try our new car shipping instant quote calculator based on Artificial Intelligence (AI). It eliminates errors during the quote calculation process to guarantee affordable prices and timely transportation. www.tempuslogix.comYour satisfaction is our top priority!
Tempus Logix Auto Transport (tempuslogix.com) has 647 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
647 approved reviews, newest moderated first
Dispatch S.
Great company to work with, hope to haul more loads for them in the future!
Reply from Tempus Logix Auto TransportMay 2, 2024
Thank you so much! Likewise, it was great working with you, and we look forward to doing business together again. Tempus Logix.
Alex
Great company and great people! I shipped my car to Texas with help Jack! He is really responsible and honest person who does take care of everything from beginning to end my shipping process of my car! I highly recommend this company to ship a vehicle! Ask for Jack when you calling them! Thanks for your help again!
Reply from Tempus Logix Auto TransportApr 23, 2024
Dear Alex, thank you for your kind words. We enjoyed working with you just as much, and hope to hear from you again in the future. And we'll gladly do shipping for you or anyone you know that will be in need of our services. Respectfully, Monika
Hermelinda L.
I’m very happy now because my son received his car on time, do you guys very professionals,very good communication between the trip, and your drivers exellent,excellent, very nice person,if we need move another car guaranty I call your company..tank you very much .
Reply from Tempus Logix Auto TransportApr 18, 2024
Thank you so much for your kind feedback! We genuinely value our partnership with you and look forward to many successful collaborations in the future. Your satisfaction is our priority. Best regards, Bella
Lyudmila
What a good company I’m happy work with
Reply from Tempus Logix Auto TransportApr 16, 2024
Thank you for choosing our company. Your satisfaction is our top priority. We look forward to working with you in the future. Best regards, Bella
KA
If you are okay with extremely poor communication and Tempus not actually knowing where your shipment is, you should use Tempus. We found out our car was picked up from the dealer 18 hours before Tempus did. Tempus told us it would be delivered on a Thursday afternoon. Thursday evening we reached out and Tempus had no idea where our car was. The system that is supposed to track the shipment doesn’t really work so we had no idea if our shipment was going to arrive. For example our car was coming from Minnesota to Pa and at one point it said it was in GA. It was planned to be en route for 36 hours but ended up being a 3 day experience. We understand delays happen but not without proactive communication. Horrible experience.
Reply from Tempus Logix Auto TransportApr 13, 2024
Thank you, Don. We sincerely apologize for these communication hiccups. Drivers tend to be unresponsive and unpunctual occasionally. Unfortunately, we do not have any GPS/Tracking systems and/or devices. Instead, we rely on drivers and/or their dispatchers to receive ETAs/updates and relay them to the customer. Furthermore, drivers sometimes tend to contact the customer directly to inform them of ETAs/Updates before doing so with us, which, generally speaking, is also wrong (on their end). No matter how much we discuss and emphasize the matters above, such mishaps occur from time to time, which puts us, and more importantly, the customer, in a tough spot. We sincerely regret any frustration this may have caused, and we fully appreciate the impact these delays and miscommunications can have on your plans. We stay committed to improving our processes to prevent such occurrences in the future. Again, we apologize for failing to provide the level of service we intend to. We genuinely hope to hear from you again and certainly serve you much better, particularly with better communication. Sincerely, Customer Service Tempus Logix
Edward K.
This company tells you what you want to hear to generate the business and then makes excuses as to why it can't be done that way. They delayed my pick-up time and were unable to deliver as promised. It was a complete failure.
Reply from Tempus Logix Auto TransportMar 31, 2024
Hi Edward, it is sad to see you write that your shipment is being delayed whiles you stated in your verification form that the shipment you booked just yesterday will be ready starting April 6th. You booked for a normal pickup timeframe but needed a guaranteed pickup on a specific date which we have made it clear prior to booking that pickup timeframe is 1-5 business days. We believe this review is unfair and does not reflect to the status quo. However, we are open to working with you in the future with understanding terms. Regards, Anthony
Gabor
It was a smooth transaction. My car got picked up in a day.
Reply from Tempus Logix Auto TransportMar 29, 2024
Dear Gabor, thank you for taking the time to tell us about your experience. We're happy to hear about another successful shipment, and a satisfied customer. We hope to hear from you again. Respectfully, Monika
Brian F.
They came out cheaper than the competing brokers on shiply. My car got to its destination undamaged and with a minimum of fuss. My only complaint is that the driver they hired barely spoke English which made communication very hard.
Reply from Tempus Logix Auto TransportMar 27, 2024
Dear Brian, thank you for mentioning the good and the bad. While some of the drivers we partner up with sometimes have a bit of a language barrier, we've always been able to communicate with them through their dispatchers. So as long as you notify us about a concern or something specific you need, we'll always handle it on our end, and you won't have to stress about the details. We hope to hear from you again in the future, and enjoy the car! Respectfully, Monika
