Excellent
Based on 588 reviews
Termly4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Termly (termly.io) has 588 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
588 approved reviews, newest moderated first
Omar S.
Fast customer service - Mark and Niño were helpful. I cant complain when the Customer Service is prompt and courteous.
Reply from TermlyFeb 5, 2026
Hi Omar, Thanks so much for taking the time to share this! We’re really happy to hear you had a fast and pleasant experience, and I’ll be sure to pass your kind words on to Mark and Niño — they’ll really appreciate it. If you ever need help again, we’ll be right here. Best Regards, Shravan, The Termly Team.
Wilhelm S.
I love that they are pending with regulatory changes worldwide, are actively involved with keeping things up to date, and notify their users. I have been using Termly for the past 2 years, and I plan to use it for many more.
Reply from TermlyFeb 4, 2026
Hi Wilhelm, Thank you for taking the time to share this feedback — and for being a customer with us for the past two years. I’m genuinely sorry for the frustration caused by not receiving your invoice and, even more so, by the lack of response to your email requests. That’s not the experience we aim to provide, especially when invoicing and compliance are essential for your work. You’re absolutely right to expect better from us. I’m glad to hear the service itself meets your needs, but we fully agree that this doesn’t excuse gaps in communication or invoicing. We’d really like to look into this and make sure you receive the correct invoice as soon as possible. Please reach out to us again via our support channels, or reply to this review with your ticket number or domain name so we can follow up promptly and ensure this is resolved. Thank you for raising this — feedback like yours helps us improve. Best Regards, Shravan, The Termly Team
Mark H.
Very responsive customer service via the chat I was able to get an answer and be able to process in a timely fashion.
Reply from TermlyFeb 2, 2026
Hi Mark, Thank you for your review. We’re pleased to hear that our customer service team was responsive and able to assist you promptly via chat. Your feedback means a lot to us. Best Regards, Shravan, The Termly Team.
Cheryl G.
Very helpful
Reply from TermlyFeb 1, 2026
Hi Cheryl, Thank you for taking the time to leave a review! We’re happy to hear that you found our support helpful and appreciate your kind words. If you need any support, please do not hesitate to contact us back. Best Regards, Shravan, The Termly Team.
Sequestered O.
Prompt response and excellent service regarding my failed payment method.
Reply from TermlyJan 26, 2026
Hi, Thank you so much for your kind feedback! 😊 We’re glad we could respond promptly and help resolve the issue with your payment method. If you ever need anything else, we’re always here to help! Best Regards, Shravan, The Termly Team.
A A.
Fast resolution to a difficult problem - excellent service too
Reply from TermlyJan 19, 2026
Hi A, Thank you so much for your kind feedback! We’re really glad we could resolve a challenging issue for you and that you were happy with the service provided. Your satisfaction means a lot to us, and we’re always here if you need anything further 😊 Best Regards, Shravan, The Termly Team
Julian P.
John helped me get our privacy policy set up for Google compliance in two minutes. I've dealt with compliance headaches before, and this was refreshingly painless. Fast, knowledgeable, and zero runaround. If you need help with Termly, ask for John.
Reply from TermlyJan 19, 2026
Hi Julian, Thank you for sharing your experience! We’re delighted to hear that John was able to get your privacy policy set up for Google compliance so quickly and smoothly. Making compliance simple and stress-free is exactly what we aim for, and it’s great to know John delivered on that. We’ll be sure to pass along your kind words to him. If you need any further assistance with Termly, we’re always here to help 🙌 Best Regards, Shravan, The Termly Team
Eugenio De Frutos S.
Atención y solución rápida y eficaz
Reply from TermlyJan 13, 2026
Hi Eugenio, Thank you very much for your feedback. We’re glad to hear that you received fast and effective support. Please don’t hesitate to reach out if you need anything in the future. Best Regards, Shravan, The Teamly Team
