Excellent
Based on 2,386 reviews
Testing.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Testing.com is an educational health resource dedicated to helping consumers understand lab testing and take control of their health. We provide over 400 expert-reviewed lab test guides that explain what each test measures, how it's used, and when you might need it—all written in easy-to-understand language and reviewed by our Medical Review Board of healthcare professionals. Originally launched in 2001 as Lab Tests Online by AACC, a global scientific and medical professional organization, Testing.com combines that trusted educational foundation with convenient access to direct-to-consumer lab testing through certified laboratory partners including LabCorp and Quest Diagnostics. Whether you're looking to understand your doctor's orders, research at-home test kit options, or order lab tests directly with results in 1-2 days, we provide the resources you need to make informed healthcare decisions. Our mission is simple: make lab testing accessible, convenient, and affordable while empowering you to advocate for your own health.
Testing.com (testing.com) has 2,386 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
2,386 approved reviews, newest moderated first
Patrick
I coukdn't get my dr to take an interest in my condition so I turned to Lab Corp who I have used for 3 yrs for my PSA test. The lab reported a high EBV score and now I'm trying to find a dr to diagnose the cause. I wish dr's would be as professional as Lab Corp.
Reply from Testing.comApr 6, 2022
Hello, Thank you for taking the time to provide a review and for finding our services to be helpful to you.
John B.
Everything was done fast and correct.
customer
Super easy and quick! Great prices. I was able to book my appt through their website for Quest, and scanned my QR code when I arrived. Had test results within 24 hours. Will definitely use again.
Reply from Testing.comApr 13, 2022
Hi there! I am happy to hear you were able to get results so fast!
customer
Health Testing Centers offered a convenient way to get my test results at a time I really needed them for my "peace of mind" when I couldn't get them ordered by my doctor. They seemed a bit expensive but were worth it! They accept FSA and HSA which was helpful and the full test kit I sent to them went to a specialized lab that is not available everywhere to get results for something that is often overlooked or unknown for some doctors. I am so glad I did this and now my doctor is actually listening to me. Would recommend!
Reply from Testing.comApr 6, 2022
Hello, Thank you for taking the time to provide a review and for finding our services to be helpful to you.
FA
Making an appointment was easy. The employees were friendly. There was no wait and results came faster than expected.
customer
I had an issue upon initial purchase where my account was charged and I was unable to continue on website to schedule an appointment I was worried this was going to be a huge hassle, but when I called the following morning I was assisted and told I would have to have the account reviewed and called back I received a call within a few hrs being told everything was taken care of and my appointment was scheduled as well as I was sent an email to confirm Ver professional Went to quest diagnostics one of the companies afflicted and it was Very nice and attentive staff easy check in with kiosk and QR code Staff was knowledgeable in their craft gentle quick no wiggle I will definitely recommend health testing center
Reply from Testing.comApr 13, 2022
Hi There! I am sorry to hear you had an issue but I am happy we were able to get everything correct for you in a timely manner!
Susan S.
Sarah Gremehart was excellent. I had a very good healthcare experience.
Chris W.
Quest was awful. They sent me to wrong address, then made me wait over an hour past my appointment time.
Reply from Testing.comApr 4, 2022
Good Evening, Thank you for taking the time to share your feedback with us. I am writing in response to your review about the service you received at Quest. I am disappointed to hear about your experience with your appointment. We strive for 100% satisfaction with each and every customer and I apologize that we fell short of this goal during your visit. I do see that there was an issue where the system allowed you to make an appointment at an office that was closed. When you contacted us to alert us to the issue a representative made an appointment for a new location for same day service. Unfortunately sometimes the lab does get behind on appointments if they are short staffed, or have to spend extra time with other patients. Again, I do want to apologize for the inconveniences you have experienced with our service and partner Quest. I look forward to hearing from you. Thanks,
