Excellent
Based on 2,386 reviews
Testing.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Testing.com is an educational health resource dedicated to helping consumers understand lab testing and take control of their health. We provide over 400 expert-reviewed lab test guides that explain what each test measures, how it's used, and when you might need it—all written in easy-to-understand language and reviewed by our Medical Review Board of healthcare professionals. Originally launched in 2001 as Lab Tests Online by AACC, a global scientific and medical professional organization, Testing.com combines that trusted educational foundation with convenient access to direct-to-consumer lab testing through certified laboratory partners including LabCorp and Quest Diagnostics. Whether you're looking to understand your doctor's orders, research at-home test kit options, or order lab tests directly with results in 1-2 days, we provide the resources you need to make informed healthcare decisions. Our mission is simple: make lab testing accessible, convenient, and affordable while empowering you to advocate for your own health.
Testing.com (testing.com) has 2,386 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
2,386 approved reviews, newest moderated first
Antoinette
Excellent customer service, received a prompt and helpful reply on how to get bloodwork done that my doctor wanted. The process was seamless and my results were made available to me within one day! Highly recommend.
Ren H.
Getting the lab work I needed through Health Testing Center was really easy, and I had no problem at the lab. My results came back abnormal and they called me to discuss it, which I was not expecting.
customer
Even though I had to show my ID ... It was still very quick to get the testing done
customer
The check in process was digital and easy Scheduling was digital and easy Draw was painless Staff was friendly
Reply from Testing.comFeb 9, 2022
Hi, its great to hear your visit at the lab was pleasant. Thank you for your review.
customer
Excellent service. Order went through immediately and I was able to make my lab appointment immediately.
Reply from Testing.comFeb 9, 2022
Hello, I'm glad to hear your experience was great. Thank you for your review.
Jacqueline N.
Fast, easy, great over the phone service and very informative— takes all the guessing out of the process—- phone rep even recommended better options based on price —- FABULOUS. I wish i remembered her name but she seemed to know what she was talking about. Thanks!
Reply from Testing.comFeb 9, 2022
Thank you for your kind review! Our reps do their best to make the process easy to understand.
Danny P.
Took to long I had reschedule my doctor appointment.
Reply from Testing.comFeb 2, 2022
Good Morning, Thank you for taking the time to share your feedback with us. I am writing in response to your review about the service you received with us. I am disappointed to hear about your experience with the result time frame. We strive for 100% satisfaction with each and every customer and I apologize that we fell short of this goal. I apologize that your results took a little longer than the quoted time frame to be delivered to you. As you can imagine due to the pandemic and spike in required testing, all of the labs nationwide are experiencing delays in the testing time frame. We do include a disclaimer on the order that confirmation that reads: TEST RESULT DELAYS: Covid-19 has caused some delays at the labs. Please be aware it may take slightly longer than normal for test results. Feel free to contact us to ask for an update on your results. We are currently in the process of evaluating our current result times to see if they need to be updated. Again, I do want to apologize for the inconveniences you have experienced with our service and partner Quest. I look forward to hearing from you. Thanks, Autumn
customer
Easy set up to do everything!
Reply from Testing.comFeb 2, 2022
Hello, I'm glad to hear that our service was user friendly . Thank you for your review.
