Test My AllergyReviews of testmyallergy.com

Reply from Test My AllergyDec 20, 2024

Thank you for your great feedback! 😊 We’re so pleased to hear that you found our customer service amazing and that Terry was helpful in guiding you with your retest instructions. If you have any more questions or need further assistance, don’t hesitate to reach out—we’re always here to help! 🌟 Regards, Usman Test My Allergy

Reply from Test My AllergyDec 18, 2024

Thank you for your review. We’re sorry to hear about your frustrations. Unfortunately, I’m unable to locate your details in our system, so I’ve requested further information from Trustpilot to address your concerns directly. Regarding the process, our digital option does not include a physical kit, as it’s designed for customers to submit their hair sample using simple at-home items, which helps us keep costs down and offer a quicker service. We aim to make this clear during the purchase process, and we sincerely apologise if this wasn’t the case for you. Refunds are handled according to our terms and conditions, and we’d be happy to investigate your situation further once we receive your details. Please rest assured that our goal is to resolve this matter promptly and fairly. Best regards, Usman Test My Allergy

Reply from Test My AllergyDec 20, 2024

Thank you for your wonderful review! 😊 We’re thrilled to hear that Emily provided amazing support and that you found our service easy to use and understand. If you have any further questions or need assistance, feel free to reach out to our team—we’re always happy to help! 🌟 Regards, Usman Test My Allergy

Reply from Test My AllergyDec 12, 2024

Hi, Thank you for your fantastic review! We’re so glad to hear that Kai was able to resolve the issue with your test so quickly and that you’re happy with the service. Making the process simple and efficient for our customers is always our goal, and we truly appreciate your feedback. If you need any further assistance in the future, don’t hesitate to reach out. We’re here to help! Best regards, Usman Test My Allergy

Reply from Test My AllergyDec 5, 2024

Thank you for your feedback! We’re so happy to hear that Emily was able to assist you with patience and care, guiding you through the process. We truly appreciate your kind words and are glad we could support you. If you have any further questions, don’t hesitate to reach out! Best regards, Usman Test My Allergy

Reply from Test My AllergyDec 5, 2024

Thank you for your feedback! We’re thrilled to hear that Terry was able to assist you so efficiently and provide excellent customer service. We truly appreciate your kind words and look forward to serving you again in the future! Best regards, Usman Test My Allergy

Reply from Test My AllergyDec 5, 2024

Thank you for your feedback! We’re so glad to hear that Jesse was able to assist you quickly and provide all the information you needed. We truly appreciate your kind words and are happy to have been able to help. If you need anything further, don’t hesitate to reach out! Best regards, Usman Test My Allergy

Reply from Test My AllergyDec 5, 2024

Thank you for your feedback! We’re so glad to hear that Avery was able to assist you with your concerns and provide the information you needed. We understand how important it is to find the right answers for your daughter, and we’re here to support you through the process. We look forward to receiving your sample and helping you get the insights you’re seeking. Best regards, Usman Test My Allergy