Test My AllergyReviews of testmyallergy.com

Reply from Test My AllergySep 10, 2024

Hi, Thank you so much for your kind words! We’re thrilled to hear that Casey provided you with efficient and timely assistance in sending your results. We’re proud of our team, and it’s wonderful to know Casey made such a positive impact on your experience. If you need any further assistance in the future, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again! Best regards, Usman Test My Allergy

Reply from Test My AllergySep 10, 2024

Hi, Thank you for your feedback, and we’re sorry to hear about your frustration, and we sincerely apologise for the inconvenience you’ve experienced. I’d like to clarify that the product you purchased was our digital sensitivity test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase. If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test. Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion. Best regards, Usman Test My Allergy

Reply from Test My AllergySep 10, 2024

Hi, Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital sensitivity test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase. You did not purchase an allergy test. If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test. Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion. Best regards, Usman Test My Allergy

Reply from Test My AllergySep 10, 2024

Hi Beth, Thank you so much for your wonderful feedback! We’re delighted to hear that Kai was able to assist you with your query and help you access your submission information. Providing excellent customer service is our top priority, and it’s great to know Kai made a positive difference in your experience. If you ever need further assistance, don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future! Best Regards, Usman Test My Allergy

Reply from Test My AllergySep 4, 2024

I’m truly sorry to hear that you haven’t received your results and that our customer service response time has been disappointing. This is not the experience we aim to provide, and I understand how frustrating this must be. I have personally looked at this as can confirm your results are ready so have resent them to you again. Thank you for bringing this to our attention, and I apologise for the inconvenience you’ve faced. Best regards, Usman Test My Allergy

Reply from Test My AllergySep 3, 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our test to be excellent value for money and that it provided you with valuable information about your allergies. I’m especially pleased to hear that Brian was able to assist you with your order and provide the answers you needed. I’ll make sure to pass along your kind words to him—he will be delighted to know that his efforts are appreciated. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. We’re here to help! Best regards, Usman Test My Allergy

Reply from Test My AllergySep 3, 2024

Hi Carol, Thank you for your kind feedback! I’m glad to hear that you found the report detailed and the process easy to complete. It’s great to know that Elliot was able to assist you effectively and efficiently. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Best regards, Usman Test My Allergy

Reply from Test My AllergySep 3, 2024

Hi, Thank you so much for your fantastic feedback! I’m thrilled to hear that Emily was able to resolve your issue promptly. Your recommendation means a lot to us! If you need any further assistance or have any more questions, please feel free to reach out. We’re always here to help! Best regards, Usman Test My Allergy