Great
Based on 750 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Who are we?Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.Testing you can depend onOur two labs that makeup our testing facility provide results based on two different testing methods: Blood sample: Uses the ELISA method which is scientifically recognised. Hair Sample: Uses bioresonance which is a complementary therapy (CAM).Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals.Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.Visit our websiteShop Hair TestsShop Blood TestsShop Our Pet Test
Test My Allergy (testmyallergy.com) has 750 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
750 approved reviews, newest moderated first
Leann
Quick, responsible priced, full of detail
Reply from Test My AllergyJul 23, 2024
Hi Leann, Thank you so much for your 5-star review! We’re delighted to hear that you found our service quick, reasonably priced, and detailed. Your satisfaction is our top priority, and your kind words motivate us to keep up the great work. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, Usman Test My Allergy
Lee
I have ordered and paid for my test kit nearly a month ago and not received anything. I have had email communication with them to ask where my kit is of if I can have at least an update only to be asked serials like my order number, when I ordered it and my email address, all of which I had already supplied on two Separate occasions. I have now just been contacted to state I had ordered the digital test kit. This was not mentioned or made clear when I ordered it, had I know, I would not have ordered this service.
Reply from Test My AllergyJul 23, 2024
Hi Lee, I’m truly sorry to hear about the issues you’ve experienced. It sounds like there was a significant miscommunication regarding the type of test kit you ordered, and I apologise for any confusion caused. I have also looked into the emails you sent the team and it was made clear that your order was a digital order. If it is a physical kit you require, I am more than happy to upgrade you for a small additional cost. Please reach out to our Livechat team if you would like to discuss this further. Best Regards, Usman TestMyAllergy
Deborah
I am being asked to review, what am I reviewing? I haven't received anything back!
Reply from Test My AllergyJul 23, 2024
Hi Deborah, Thank you for your review. We strive to provide a seamless experience, and it’s concerning to hear you haven’t received your results. I have investigated your case and can see that your results have been completed on the 17th July at 10:17. Please check your inbox as soon as possible. If you still cannot see your results, please check your junk mail or reach out to our 24/7 Livechat team who will be more than happy to assist. Best Regards, Usman TestMyAllergy
GILLIAN
Avoid. I am now almost 3 weeks in and I have nothing to show for it. I had to chase getting a digital download to submit my sample after paying (after waiting more than 7 days post purchase..I believe this should be received the day of payment ). I then was locked out of my account with no account recovery email when requested. I had to chase them again. I have now waited almost 10 days after posting and still nothing. I have had to contact again to be told they don’t have my sample (sent first class Royal Mail in secure envelope). Refund has been requested so I can go elsewhere, this has been refused. I have been emailed another form to re-submit from the start 🤯 absolute scam, do not touch! (Added after reading other similar reviews…STOP telling people who say they have not received their digital download that you have sent it via email and it may be in their spam/junk folder! It’s so patronising…do you not think maybe there’s enough people saying this that there is actual a fault with your system not these countless people. I checked numerous times, both email folders. I am fully digitally competent and if you sent it trust me I’d find it. As others have said, I also didn’t receive account recovery emails either so you maybe need to do some checking your end before dismissing what could be helpful constructive comments for your business) Update: after asking for a refund twice I have now received a reply (not a seperate email and not acknowledging my requests) saying my sample has been received. My account still says ‘awaiting sample’. I have no doubt this is fabricated and I will just now receive a generic set of results to avoid issuing the refund.
Reply from Test My AllergyJul 23, 2024
Hi, thank you for your review. I am sorry to hear that you have not yet received your test results. As your review is unverified, I have reached out via Trustpilot to request more information about your order and contact details in order to best assist you. Once I have this information, I will ensure that you receive a response right away! Alternatively, our 24/7 LiveChat can be found on our 'contact us' page on our website. Usman TestMyAllergy
HARJIT D.
Customer service person Lucie Ferková. Was very polite and very helpful. Great Customer Service.
Reply from Test My AllergyJul 19, 2024
Hi Harjit, Very happy to hear that Lucie was able to give the kind of service we like to be proud of, we will be sure to pass on your kind words. Thank you for your 5 star review, your feed back is very important to us. Brian Test my Allergy
Cernopitchi D.
Great price, detailed report.
Reply from Test My AllergyJul 19, 2024
Thank you for your 5-star rating! We’re delighted to hear that our service met your needs. Your satisfaction is what we strive for every day. We look forward to serving you again soon! Brian Test My Allergy
Donna G.
I sent my test 2 weeks ago tomorrow and still havnt recieved my results.
Reply from Test My AllergyJul 15, 2024
Hi Donna, Thank you for bringing this to our attention. I apologise for the delay in receiving your test results and for any inconvenience this has caused. I have personally looked into the status of your test and can confirm that we are yet to receive the sample in our lab. For further information and next steps, our team will email with the details. Thank you for your patience and understanding. Usman Test my Allergy
Richard B.
Experience was good, provided good service!
Reply from Test My AllergyJul 17, 2024
We’re grateful for your 3-star review and your kind comments about our service! It’s great to know that our efforts are appreciated. We’re always working to improve and hope to make your next visit even more enjoyable. Brian Test My Allergy
