Great
Based on 750 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Who are we?Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.Testing you can depend onOur two labs that makeup our testing facility provide results based on two different testing methods: Blood sample: Uses the ELISA method which is scientifically recognised. Hair Sample: Uses bioresonance which is a complementary therapy (CAM).Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals.Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.Visit our websiteShop Hair TestsShop Blood TestsShop Our Pet Test
Test My Allergy (testmyallergy.com) has 750 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
750 approved reviews, newest moderated first
Astrid O.
I had a great live chat with Casey. She provided all the information I required.
Reply from Test My AllergyMay 8, 2024
Thank you so much for reaching out and giving us five stars, Astrid! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Casey straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Test My Allergy
Ileana C.
Blake was very helpful in retrieving my results that I lost. Very quick to respond!
Reply from Test My AllergyMay 8, 2024
Hi Ileana, thank you so much for leaving us a 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're so pleased to hear that Blake was able to assist you, and we will pass your kind feedback on to Jordan right away! Donna Test My Allergy
Carolyn B.
The customer service person who replied to my email was very helpful
Reply from Test My AllergyMay 8, 2024
Thank you so much for reaching out and giving us five stars, Carolyn! ⭐⭐⭐⭐⭐ We are very proud of our customer service team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have a team on hand to help with your queries. Donna Test My Allergy
Ciara D.
Sent my test results out via mail like the instructions specified and it said it will take 5-7 business for the results to get to the lab. I've waited 3 weeks and still never received an email about my results. I had to use the 24/7 chat and they told me to wait a little while longer because it can take up to 21 days. Then I sent an email and asked if they received the results. They told me they still haven't received them in their lab and it's possible it got lost in the mail. A HUGE inconvenience for me.
Reply from Test My AllergyMay 8, 2024
Hi Ciara, thank you for your review. I am sorry to hear that you are not completely satisfied with the service. I can see from your online chat with our team that you mailed your sample 2 weeks ago. After looking into this for you, our systems show we have not yet received your sample at our lab. The majority of samples arrive at our lab for testing within 1-2 weeks. While mail delays are out of our control, I understand how frustrating these can be. If your sample does not arrive within the maximum of 21 days specified by our chat team, please do reach out to us and we can arrange a replacement test kit to be sent to you free of charge and upgrade your testing to 48-hour priority testing. Donna Test My Allergy
Megan
Spoke with Jordan on live chat Had my issue sorted within minutes Thank you Jordan
Reply from Test My AllergyMay 8, 2024
Hi Megan, thank you so much for the 5 stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Jordan straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Test My Allergy
Colin C.
Great customer service from Jordan
Reply from Test My AllergyMay 8, 2024
Hi Colin, thank you so much for leaving us a 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're so pleased to hear that Jordan was able to assist you, and we will pass your kind feedback on to Jordan right away! Donna Test My Allergy
Jax
I received the tests and thought the directions were very thorough. I didn't receive the results, so reached out by chat. I spoke with Rowan and received my results in minutes. Rowan was very efficient and friendly!
Reply from Test My AllergyMay 8, 2024
Thank you so much for reaching out and giving us five stars, Jax! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Rowan straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Test My Allergy
Heidi K.
I think you should let people know you send the samples to the UK for testing and it atkes 3 weeks to get your results.
Reply from Test My AllergyMay 8, 2024
Hi Heidi, thank you for your review. I am very sorry to hear that you are not completely satisfied with the service. The majority of samples arrive with our lab no later than one week after sending, but occasionally mail delays can occur. While these delays are out of our control, we understand how frustrating and inconvenient they can be. More information on the location of our testing facility can be found on our website in our FAQs and in the terms and conditions read and agreed to before purchasing. However, please do reach out to our expert and friendly team on our 24/7 website LiveChat if you have any further questions or queries, and they will be happy to help. Donna Test My Allergy
