Reply from Test My AllergyMar 29, 2024
Hi Sarah,
Sorry you're not happy with our service; let us support you here. We offer a range of testing, including scientifically validated IgE and IgG4 testing, as well as alternative therapies like bio-resonance, which we fully explain on our site. As you'll also see with your doctor, they may offer skin prick testing, which is another form of testing too.
We do offer a full refund on our bio-resonance testing, so if you can update us with the information on your test, we're happy to process this for you immediately.
Our LiveChat is manned 24/7, so we're always here to help, however what do you mean by the the phone number link takes you to the pound sign please?
Thank you, we hope we can help you soon.
Cris
Test My Allergy
UPDATE:
Hi Sarah, my name is Donna and I am a customer service manager here at Test My Allergy, and I have reached out to you via email regarding your test results concerns.
I can see you are not satisfied with your test results. Please be aware that allergies and intolerances are separate medical conditions causing very different symptoms and immune reactions within the body.
A person can have an allergy without an intolerance as these are different medical conditions.
If you have any further questions or queries, please do not hesitate to contact our team via email, and I will be more than happy to assist.
Donna
Customer Service Manager