Test My AllergyReviews of testmyallergy.com

Reply from Test My AllergyOct 29, 2020

Thank you for getting in touch Dani regarding your Test My Intolerance Premium Bio Resonance test, we're so glad it has helped you to delve deeper into your daughters illness and we hope that with some changes, she will feel better soon. Thank you.

Reply from Test My AllergyApr 13, 2021

Thanks for reaching out Tayler Moreland We're dedicated to offering a high level of customer satisfaction, which is why each hair kit has an instant download. Even tests purchased from the discount third party website still have full access to our 24/7 Wowcher account. As you'll have read in your email and on the test purchase 'We make the test process easy for you with one simple secure payment, downloadable, printable unique submission form and a report emailed directly to you within 7-10 working days of receipt.' I can also see that we have no outstanding emails from you, all of the ones sent regarding your order number TMIT-40030 have been responded to. We thank you for choosing TMI Testing.

Reply from Test My AllergySep 8, 2020

Thank you for your review, however we do have some disputes with some of the issues you have raised. We can see you have been in touch once on LiveChat asking how to send the sample to us (despite all of the instructions being sent to you in the email, with video walkthroughs) on 2nd September. You then ordered a hair bioresonance intolerance test, so no allergies would be detected anyway as a this is hair test not a blood test. You were aware of this fact when you purchased. If you have already eliminated the food from your diet it will not pick up by our testing. It is suggested to have a normal food intake before the test and to re-introduced the food items that you have already taken out (if safe and possible), at least 48 hours before the test.

Reply from Test My AllergyOct 28, 2020

Thank you reaching out David, we can see that we have contacted you twice to let you know that your sample has never arrived with us, this may be due to the fact it was sent with Royal Mail during the global pandemic, however we do understand how frustrating this can be. As this test was not actually purchased through us as discussed on email, we are not in a position to refund you, so if you do not want to send another sample for testing, we would recommend speaking to the company there.

Reply from Test My AllergyApr 13, 2021

Thank you for reaching out Tanya, we're pleased to see the LiveChat and phone systems are working hard to resend results when necessary and were able to offer you an INSTANT resend. As you'll see on the pages regarding the ELISA blood testing we offer 'https://www.tmitesting.com/how-allergy-testing-works/' We test for food allergy reactions using an approved in-vitro testing system. Your blood sample is then exposed to a panel of food and non-food items. If a reaction is recorded, you have an allergy, and using IgE blood analysis, this is the most accurate testing available. The allergy test is an immunoassay that determines the levels of antibody reactivity against specific allergens. Our tests are able to determine levels of antibodies against specific allergens. Using a test blotting procedure and a 2-spot blood card, the test is very similar to ELISA offered by market leaders. We can measure a specific antibody response with a client’s sample, and a panel of specific allergens derived from foods or other triggers (such as pollen or epithelium cells). Additionally, to complete the testing and ensure the process is complete, our lab technicians require conjugate, wash solution and substrate. All of our customers and clients’ blood samples are unique, but our testing panels are produced in an identical way, meaning they adhere to forms of quality control and compliance. Your blood samples are in safe hands with TMI Testing. As explained, we have carried out every part of the testing, as requested by you, so we're sorry you have not left satisfied. Thank you, TMI Testing.

Reply from Test My AllergyJul 27, 2020

Thank you for getting in touch Daniel. We can confirm that our test shows you what you are intolerant to, and that is what you have received on your results. I can see that on your enquiries you have asked for more things to show on your results, but we cannot change the testing to create more results for you. As stated on the product purchased: 'Using hair Sample - Bio-resonance screening of your hair sample taken from anywhere on the body against 800 food and non-food items providing you with a comprehensive report on trigger items over 85%' We're sorry you find understand this. As you are looking for more results, you have purchased the wrong test, as an allergy test would give you the information you're looking for. We also offer these.

Reply from Test My AllergyApr 13, 2021

Hi Julie, Sorry to hear your feedback. We take this feedback seriously and are committed to customer service. I can assure you we are a legitimate company - we test over 5,000 people every month and have a lot of amazing feedback and reviews where we have changed lives for the better as a result of the results provided. We have reached out on TrustPilot to get your email or order number, but you have not replied. We do not have any purchases on TMI Testing from a Julie Bennett, so we must assume you have purchased the test from a mother site entirely. We work hard to ensure all test samples receive full, approved results. Thank you, TMI Testing