Excellent
Based on 455 reviews
Text Request4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 360 reviews with 5 stars · Clear filters
Micah S.
Text Request's ease of use, seamless integration capabilities with existing systems, responsive customer support, and the efficiency it brings to managing text communications. These aspects collectively contribute to a positive experience by enhancing communication effectiveness, workflow efficiency, and overall customer engagement.
Reply from Text RequestJul 2, 2024
Micah, Thank you for leaving us a review. I'll pass your praise onto our support team!
Lora
Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency. From SMS Chat for live website interactions and lead capture, to Mass Texting for confidential group messaging, and Payments for secure transactions, Text Request covers diverse needs. It also simplifies review management across Google and Facebook, integrates seamlessly with existing software via API, ensuring flexibility and effectiveness. Ideal for businesses aiming to enhance communication and customer relationships effectively.
Reply from Text RequestJul 2, 2024
Lora, thank you for leaving us this review. Glad to hear you are enjoying our features.
Jacquelyne B.
I love the service here, will definitely recommend to anyone else!
Reply from Text RequestJun 25, 2024
Thank you so much for leaving us this review. Please contact [email protected] to learn how to earn a referral bonus for each sign-up.
Kawika
Text request is a great way to communicate with our guests. Its a large platform that we got to choose our own phone number, our main office number, so it works great for our guests. There are so many features such as templates for easy sending, message scheduling, and we can keep track of who sends what message. Text Request is great!
Reply from Text RequestJun 24, 2024
Thank you for leaving us a review. We love your use case.
Farah
Amazing platform and seamless transition! Text Request was the perfect replacement for our old texting software. Very easy to use and the data transfer process was effortless.
Reply from Text RequestJun 21, 2024
Farah, thank you so much for taking the time to leave us a review. Glad to hear the transition was seamless.
Nadene
This is one of the best texting platforms I have seen. I did a lot of research prior to choosing this company, and it had everything we needed. We also did a demo call with a rep and she was AMAZING!!
Reply from Text RequestJun 21, 2024
Thank you so much for leaving this review. We've passed it on to the rep, Madeline, who did your demo!
Crystal L.
Text Request is very easy to use and very user friendly. It has all the extra you would look for when setting up a texting software. We have templates, keywords, emojis, attachments, payment options, and so much more! The customer service is extremely helpful and quick to follow back up. I would highly recommend their services/software. :)
Reply from Text RequestJun 20, 2024
Crystal, thank you for taking the time to leave us a review. I am glad to hear you enjoy using the features Text Request has to offer. Please reach out to [email protected] if you ever have any questions.
Grant
Text Request allows my agency to communicate internally and externally with ease. It is necessary to reach people the way they are most comfortable and Text Request makes that possible. We rely on the Group Text feature regularly to save time and allow conversations to be tracked in a centralized location.
Reply from Text RequestJun 14, 2024
Grant, thank you so much for this awesome review. Glad to hear you're enjoying our group chat feature.
