Jerry S.
Co-operative
Co-operative, and easy to start. Team is quicker to response.
Reply from Text RequestJul 6, 2026
Jerry, thank you for leaving us a review. Please reach out to success and let us know how we can give you a 5 star experience.

Excellent
Based on 455 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 42 reviews with 4 stars · Clear filters
Jerry S.
Co-operative, and easy to start. Team is quicker to response.
Reply from Text RequestJul 6, 2026
Jerry, thank you for leaving us a review. Please reach out to success and let us know how we can give you a 5 star experience.
Ferdinand
When I'm meeting nobody and become a friend, by that you'll learn how to be professional also how to handle your self, all of that I experience from the very first time I start my career in BPO industry
Reply from Text RequestJul 7, 2025
Thank you for leaving this review.
Jessica
Overall Text Request has been great for our company. The only two things I would like to see improved is the amount of texts it takes with 1 emoji used. We are a company and want our messages to be vibrant and inviting, however we had to scale it back because of how many texts it takes to use them. The other thing I would like to see added is on additional options to the scheduled messages. Maybe allow us to repeat daily, weekly, bi-weekly or monthly.
Reply from Text RequestMar 19, 2025
Jessica, thank you for taking the time to leave us a review. I'll let our product team know about your dislike of the emoji count. We are working on more scheduled automations. Be on the look out for our weekly newsletter.
Kathy P.
Text Request is better than our previous program. The support is amazing, and the templates are great. The training modules won't let you skip one if you don't use that service/feature, so it always looks like you have training to do. But it is simple to learn to use. The only other issue is they limit the number of characters per text rather than having just one text, you can be charged for 3 when it's on all the same text.
Reply from Text RequestJan 2, 2025
Thank you for leaving us a review. The carriers set character limits. If you have any questions please reach out to [email protected]
Mike
Text Request at its core does exactly what it is supposed to do without a lot of overhead or training required. The advanced features, which we don't subscribe to, are robust and capable, but aren't something that our organization is ready to expand into. It is good to know that the options are available should we decide to expand.
Reply from Text RequestJan 2, 2025
Mike, thank you for leaving us a review. If you ever have questions about the other features, please get in touch with [email protected] at any time.
CC
User friendly, easy to use - good dashboard and easy to navigate.
Reply from Text RequestNov 21, 2024
Thank you for leaving us a review.
Brenda
It’s been a nice addition to my business since we make so many outgoing calls. It’s a must have to do business today in my opinion- texting service.
Reply from Text RequestNov 12, 2024
Brenda, thank you for his review. Please reach out to [email protected] if you have any questions.
Alejandra P.
It has provided me with a great services, would recommend it.
Reply from Text RequestOct 23, 2024
Thank you for leaving us a review and recommending us.