Excellent
Based on 455 reviews
Text Request4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 360 reviews with 5 stars · Clear filters
Flo
This is an amazing tool we've added to our software. It integrates seamlessly and clients are loving the real live conversations they can have with their patients.
Reply from Text RequestFeb 27, 2023
Flo, thank you for leaving us a review. I would love to know which software you use alongside Text Request, and if you have any suggestions on how to improve it. Just reach out to your success rep at anytime. Thanks again.
Tony B.
amazing support, goes above and beyond. The service works GREAT. I'm very happy with it!
Reply from Text RequestFeb 23, 2023
Tony, thank you for taking the time to leave us a review. If you run into any questions, please reach out.
Liz
The system is so easy to use. And their customer service is top notch. I love how you can do the training just by a few clicks and it walked you through everything. Absolutely would recommend to any company looking to use text as an option for their customers!
Reply from Text RequestFeb 21, 2023
Liz, thank you for review. Our success team loves helping out our users. Please feel free to reach out if you ever run into any issues.
Ming
Very useful for improving communication with customers , and for building up our business. The tech support is very helpful when we called with account issues.
Reply from Text RequestJan 31, 2023
Ming, thank you for the review. Our Customer Support and Customer Success Teams love to hear when you've had a great experience. I'll make sure they know.
Andrew
The improved communication with our potential clients has increased tremendously! Thank you
Reply from Text RequestJan 30, 2023
Andrew, thank you for leaving us a review. We love how Text Request has improved your communications.
Daniel
Very helpful
Reply from Text RequestJan 23, 2023
Thank you for leaving us a review
Shelley
Quick response late at night even though they were closed AND it was a holiday. Got just the help I needed.
Reply from Text RequestJan 23, 2023
Shelley, We are so happy to have you been able to assist you during those holiday hours. Please feel free to reach out to us anytime.
Cynthia
New by, so far so good!
Reply from Text RequestJan 10, 2023
Thank you for the review. If you run into any issues, please reach out to us. We love helping new people with the system.
