Excellent
Based on 455 reviews
Text Request4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 360 reviews with 5 stars · Clear filters
Stella
I absolutely love using Text Request! It's incredibly user-friendly and perfect for our office environment. Highly recommend! ❤️🩷
Reply from Text RequestMay 20, 2025
Stella, thank you for leaving us this review. I've shared it around the office! Please reach out to [email protected] if you have any questions.
US cargo F.
Fully Satisfied
Reply from Text RequestMay 19, 2025
Thank you for leaving us a review.
Danielle
We love utilizing this service to create better communication amongst our team and business customers! The staff with text request has been enjoyable to work with, too.
Reply from Text RequestMay 1, 2025
Thank you so much for leaving us this review. I've passed your kinds words off to our support, success, and sales teams!
Mike
Everyone was great! Easy to use!
Reply from Text RequestApr 21, 2025
Mike, thank you so much for leaving us this review.
Melanie D.
We have had a great experience with Text Request. The app/ site is user-friendly, the features of it are very useful, like sending auto-replies, scheduled texts, and auto-signature. The customer service and all the reps have been top-notch!
Reply from Text RequestApr 9, 2025
Thank you so much for taking the time to leave us a review. I'll pass your praise on to our reps!
Gunel
I Love using Text Request! Easy to navigate, simple, efficient, friendly!
Reply from Text RequestMar 20, 2025
Thank you for taking the time to leave us a review. Please reach out to [email protected] if you ever need any help.
David
This company expertly and quickly, got us through the compliance issues we all face in this new texting world. Thank you for making us believe that "ease of use"
Reply from Text RequestMar 11, 2025
Thank you so much for leaving us a review! Glad to hear we got things up and running for you.
Sean M.
Very prompt with customer service. Usually if you're reaching out with a problem it's urgent. They were able to fix our texting and get us back up and running very quickly
Reply from Text RequestFeb 14, 2025
Sean, thank you so much for leaving us a review. Glad that our support has been top-notch for you.
