TH3D Studio LLCReviews of th3dstudio.com

Reply from TH3D Studio LLCDec 1, 2023

Update: We now offer free shipping for orders $60 or more! :) Hope this helps. Hi Dave, Thank you for your positive review and feedback! We're delighted to hear that you were pleased with our service. We wanted to provide some additional information regarding the shipping cost. The shipping price is determined by the shipping carriers, and it's based on factors such as package weight and delivery location. The item you ordered, being a 3lb shipment, incurs a higher shipping cost. Additionally, shipping rates can vary based on the destination, and some states may have higher shipping costs. We understand your concern about the shipping cost and want to assure you that we're continually exploring options to optimize our shipping processes and negotiate the best rates possible. We truly value your business and appreciate your understanding. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know.

Reply from TH3D Studio LLCDec 1, 2023

Hi Andy, Thanks a bunch for sharing your positive experience with TH3D Studio! We're delighted that you're pleased with the quality of our products and found the ordering process convenient. We understand that shipping costs to the EU/UK might seem high. It's important to note that these costs are determined by external factors, and unfortunately, we have limited control over them. However, we're actively exploring options to make shipping as cost-effective as possible for our valued customers. If you have any specific suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. Your feedback is incredibly valuable to us. Appreciate your understanding, and thanks again for choosing TH3D Studio!